Job description

Newfold Digital empowers the world’s business owners, content publishers, and those with ideas to control their online destiny with power and confidence. We enable everyone to be able to establish their online presence. From buying a domain and setting up a website, to growing their business and presence online, we come together to make sure small businesses have all the tools and support they need to achieve their goals.

The Newfold family of brands includes: Bluehost, Web.com, Register.com, HostGator and Domain.com, among others.

We're looking for a System Administrator professional to be part of our Global IT team at Newfold Digital to support all of our brands worldwide.

What You Will Do:

System Monitoring and Support: Monitor on-premises and cloud infrastructure using Grafana, Zabbix, and cloud monitoring tools; troubleshoot and resolve system issues.

Previous experiencie in web/hosting industry in similar role is very appreciated.

Cloud Infrastructure Administration: Configure and manage cloud services, including compute instances, storage, virtual networks, and IAM policies; optimize resources for cost and performance.

Infrastructure as Code (IaC): Develop and maintain Terraform scripts for scalable deployments; collaborate with DevOps for best practices.

Incident and Change Management: Handle incidents and service requests via ServiceNow, ensuring timely resolutions.

Automation and Scripting: Automate tasks using Bash, Python, or similar languages; enhance operational processes.

Documentation and Reporting: Maintain system documentation and share knowledge with team members for faster problem-solving.

Who You Are:

Must-Have Skills

Proficiency in Linux administration and scripting basics (Bash, Python, etc.)

Strong knowledge of server hardware and cloud environments

Experience with monitoring tools (Grafana, Zabbix)

Incident and change management via ITSM platforms like ServiceNow

Strong analytical, troubleshooting, and communication skills

Desired Skills

Windows System Administration experience

Cloud certifications (OCI/AWS/Azure) and Red Hat Certified System Administrator (RHCSA) preferred

Why you'll love us

We offer a 100% remote position with a monthly home office allowance of R$180.00 and an additional allowance for purchasing items for your office.

We provide Meal Vouchers or Food Vouchers worth R$44.55 per working day.

Health and dental insurance with no co-payment for employees.

Well-being program: Gympass, online meditation, and telemedicine!

Do you have a dog, cat, rabbit, hamster, goat, turtle, or even a mini dragon? We have a partnership for pet health insurance!

Educational platform: you can pursue undergraduate and graduate degrees, language courses (and much more!) at over 100 educational institutions for a very affordable price!