Job description

About the Role:

We are seeking a QA Analyst to join our growing Engineering team. This individual will help drive and execute Quality Assurance processes for new content and features on all Health-E Commerce sites, FSAstore.com, HSAstore.com, and WellDeservedHealth.com, working closely with the Developers and Site Merchandising teams. This role will serve as an integral part of the team and requires a strong candidate who’s detail oriented, energetic, a multi-tasker and will thrive in a fast-paced environment.

Specific responsibilities:

Be a key player in the QA and user acceptance testing efforts for all projects
Develop and document test plans and test cases for all feature development
Manage and work on production defects fixes and site regression
Execute compatibility tests against different browsers for new and existing functionality
Identify, document and track application defects within the release process
Reproduce and analyze customer service and support tickets
Work collaboratively with developers in an agile release environment
Daily collaboration with offshore and on-site team on day-to-day QA operational support
Partner with merchandising, web operations, site content, and development teams to facilitate ad-hoc QA and support on specialty projects

What you’ll need:

A minimum of 4 years of hands on QA experience
Experience in an ecommerce environment a plus
Bachelor’s degree or equivalent work experience in: Computer Science or a related field
Salesforce Commerce Cloud (SFCC) or equivalent Ecommerce platform is a plus
Basic coding knowledge (HTML, CSS) is preferred
Experience with writing Frontend and Backend test cases for both manual and automated tests
Ability to work independently and as part of a team
Follow-through with assignments, tasks and commitments
Strong analytical, communication skills, and Interpersonal skills with the ability to interact with various internal teams and external partners
Organized, diligent, detail-oriented, and a self-motivated professional focused on solutions
Technologically savvy with the ability to multitask in a fast-paced environment

Nice to have:

API testing using Postman tool or similar
Knowledge of automation frameworks (Playwright, Selenium, or Webdriver.Io)
Experience with JavaScript or TypeScript

Compensation, Benefits, & Additional Details:

At Health-E Commerce, our goal is to provide an offer that supports growth potential within the role and allows for future salary progression. Final compensation is evaluated on various factors which include but aren’t limited to experience, skills, internal equity among peers, and geographic location.