Job description

About Tala

Tala is on a mission to unleash the economic power of the Global Majority – the 4 billion people overlooked by existing financial systems. With nearly half a billion dollars raised from equity and debt, we are serving millions of customers across three continents. Tala has been named by the Fortune Impact 20 list, CNBC’s Disruptor 50 five years in a row, CNBC’s World's Top Fintech Company, Forbes’ Fintech 50 list for eight years running, and Chief's The New Era of Leadership Award. We are expanding across product offerings, countries and crypto and are looking for people who have an entrepreneurial spirit and are passionate about our mission.

By creating a unique platform that enables lending and other financial services around the globe, people in emerging markets are able to start and expand small businesses, manage day-to-day needs, and pursue their financial goals with confidence. Currently, over nine million people across Kenya, the Philippines, Mexico, and India have used Tala products. Due to our global team, we have a remote-first approach, and also have offices in Santa Monica, CA (HQ); Nairobi, Kenya; Mexico City, Mexico; Manila, the Philippines; and Bangalore, India.

Most Talazens join us because they connect with our mission. If you are energized by the impact you can make at Tala, we’d love to hear from you!

The Role

Tala is seeking an experienced, impact-driven leader to head our Global Fraud Strategy team. As Director of Global Fraud Strategy, you will report to the SVP of Credit & Fraud Risk and lead the development of a comprehensive fraud prevention and mitigation strategy. This role is critical to safeguarding Tala’s customers and business while enabling growth across markets and products. The ideal candidate combines strategic thinking, data-driven decision-making, and team leadership, with a proven ability to combat fraud in consumer lending using best-in-class technology.

What You'll Do

Lead the development and implementation of Tala’s global fraud strategy, encompassing all aspects of fraud prevention, detection, and response across loan portfolios

Create visibility throughout Tala into our fraud strategy and opportunities, including obtaining buy-in from and influencing other key leaders in the organization

Conduct in-depth analysis of portfolio and industry fraud trends to identify emerging risks and vulnerabilities

Stay abreast of industry best practices, technology, and regulatory developments in the fraud space and incorporate them into Tala’s approach to fraud

Oversee the execution of fraud prevention and detection initiatives, partnering closely with key stakeholders, including Credit Strategy, Product, Engineering, Operations, Data Science, Legal/Compliance, and Engineering teams to deliver effective solutions

Define and monitor key performance indicators that provide visibility into fraud in Tala’s portfolios and the ability to measure the effectiveness of fraud prevention efforts

Anticipate the need for evolution in our fraud risk mitigation strategy as part of Tala’s planned market and product growth

Build, manage, and mentor a high-performing, global team of fraud professionals

What You'll Need

8+ years experience in fraud prevention strategy, preferably in the consumer finance/fintech industry

Proven track record of developing and implementing successful fraud prevention strategies

Strong analytical and problem-solving skills, with the ability to translate patterns from large datasets into digestible and actionable insights that inform strategy

Proficiency in SQL and Python

Excellent communication and interpersonal skills, with the ability to influence and build consensus across different levels and functions

Experience managing and developing high-performing teams

Outcome-oriented mindset with a strong bias for action

Bachelor’s degree in finance, engineering, statistics, or other related discipline

Comfort working and effectively communicating in a fast-paced, dynamic environment with a global team

Experience defining and driving a roadmap based on company performance goals

A curiosity that will enable you to digest the Tala loan product business model quickly and find opportunities to create value

Our vision is to build a new financial ecosystem where everyone can participate on equal footing and access the tools they need to be financially healthy. We strongly believe that inclusion fosters innovation and we’re proud to have a diverse global team that represents a multitude of backgrounds, cultures, and experience. We hire talented people regardless of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

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