Senior Manager, Revenue Enablement

As a Senior Manager on our Revenue Enablement Team, you’ll play a pivotal role in shaping how Honor brings its Care Platform to new markets and expands services that expands our capacity to care. This cross-functional role offers a unique opportunity to gain a deep understanding of how our business operates end-to-end, setting you up for long-term success. You’ll tackle high-impact projects that drive revenue, control costs, and improve operations, making a measurable difference in how we deliver care.

Whether you’re innovating processes, collaborating with product teams, or designing scalable frameworks, you’ll be at the forefront of enabling growth and creating sustainable solutions that bring order to complexity. If you thrive on turning chaotic systems into streamlined operations and want to help us reach more people with new services, this role offers unparalleled exposure, growth, and the chance to make a meaningful impact.

Objectives

• Increase Market Reach: Lead initiatives to grow revenue by enabling new markets and developing innovative capabilities that integrate traditional models with the Care Platform.
• Optimize Framework for Success: Manage and refine the framework determining Care Platform eligibility to maximize conversion probability while achieving target care delivery costs.

Responsibilities

New Market Enablement

• Regulatory Compliance and Market Entry: Partner with legal and regulatory teams to understand and meet state-specific requirements, ensuring compliance and readiness for market launches.
• Operational Readiness: Assess and refine existing processes to align with regulatory needs, cost goals, and operational efficiency. Collaborate with stakeholders to develop scalable, compliant solutions that balance quality and cost-effectiveness.
• Project Planning and Execution: Develop and manage comprehensive project plans for new market launches, ensuring timelines, milestones, and deliverables are met. Keep cross-functional teams aligned and accountable throughout the launch process.
• Stakeholder Communication: Ensure all relevant teams are informed of new operating requirements and aligned to execute without delays or confusion.
• Scalable Solutions: Continuously evaluate and adapt existing solutions for scalability across new markets, leveraging learnings to refine operational approaches.
• Vendor and Partner Engagement: Lead negotiations with vendors and external partners to secure services and resources required for market entry.

Capability Development

• Opportunity Assessment: Identify and evaluate new market opportunities, estimating potential revenue and operational impacts to guide prioritization.
• Pilot and Scale Operations: Design and implement pilot programs for new service offerings, including expanded scopes of care, nurse-directed services, and innovative models like stay-in services. Develop plans for scaling successful pilots, ensuring long-term sustainability.
• Cross-Functional Collaboration: Work with clinical, legal, and product teams to develop compliant, innovative, and efficient operating models for new services.
• Profitability and Feasibility: Conduct thorough assessments of new capabilities to ensure profitability and operational feasibility, adjusting models as needed based on pilot outcomes.

Framework and Data Management

• Eligibility Framework Oversight: Manage and refine the framework that determines Care Platform eligibility, balancing scalability, cost efficiency, and operational feasibility. Analyze and interpret data from multiple sources to assess eligibility and refine processes, ensuring accurate and actionable insights.
• Continuous Improvement: Collaborate with data science and cross-functional partners to update the framework, minimizing false positives and negatives, and ensuring it evolves with business needs.

Core Competencies

• Extraordinary Project Management: Demonstrated expertise in planning, executing, and managing complex, multi-phase projects involving diverse, cross-functional teams. Consistently ensures objectives are met on time and within scope by maintaining focus on milestones, deliverables, and alignment across all stakeholders.
• Cross-Functional Leadership: Proven ability to lead large cross-functional teams toward shared outcomes without relying on positional authority. Builds consensus by setting clear action items, ensuring accountability, and using influence to align diverse groups to achieve organizational goals effectively.
• Data-Driven Decision Making: Skilled at identifying and analyzing critical data to inform strategic decisions, solve complex problems, and uncover opportunities. Proficient in structuring analyses, understanding data assumptions, and collaborating with experts to drive sustainable, cross-functional solutions.
• Structured Thinking and Problem Solving: Demonstrates the ability to systematically analyze complex challenges, breaking them into manageable parts to develop clear, logical, and actionable solutions. Uses excellent judgment to navigate ambiguity and make sound decisions in high-stakes scenarios.
• Success in Regulated Operations: Extensive experience navigating regulated environments, ensuring compliance with legal and operational standards while optimizing for efficiency and scalability. Skilled at balancing regulatory requirements with the demands of business growth and operational needs.