Job description

French-speaking Sales Support Executive

Location: Remote
Job Type: Full-time
Salary: Up to £24,000 per annum

About Us

We are Polestar. We are detail obsessed, performance focused and determined to make the most advanced and exciting electric cars the world has ever seen. We blaze our own trail, one without compromise. We don’t believe in shortcuts, we innovate constantly and we are relentless in our pursuit of the best. We’re expanding, and we need people who share our vision and want to be part of something different.

The Role

Due to ongoing growth, ROI are looking for experienced administrators to join our Polestar team. Providing administration support to the Polestar Global Sales Team in the successful candidate will be fluent in French and form part of a well established and exciting project. As a Sales Co-Ordinator, you will be responsible for:

Processing orders in accordance with policies, processes and procedures.
Accurate data entry that meets the required quality and productivity standards.
Responding to lease companies’ communications via email.
Resolving order queries and customer enquiries in a professional and courteous manner
Providing a high level of customer service.
Collaborating with lease companies and Global Sales Team to efficiently and effectively resolve customer issues.

What We’re Looking For

Key Skills & Experience:

Experience of high-volume data entry with a high level of accuracy.
Excellent attention to detail.
Competent PC user including CRM systems and Microsoft Office programs i.e. Outlook, Word and Excel.
Excellent verbal and written communication skills.
Able to prioritise and manage own time to meet service requirements.
Energetic, able to remain positive and adapt quickly in a changing environment.
Self-sufficient and able to work with minimal supervision.
Is proactive and able to work to deadlines.
Has excellent awareness of GDPR & Compliance.

Who You Are:

You thrive in a dynamic, startup environment and have a passion for electric vehicles, digitalisation and sustainability.

Desirable:

Experience in data entry/order processing would be beneficial.
Fluency in English and French is essential
Fluency in an additional European language would be beneficial but not essential.

Why Join Us?

We understand how important it is to look after our employees so in return for the hard work, we offer amazing benefits including:

a £500 annual health and wellbeing allowance to use against products and services to improve your mental or physical wellness such as gym membership, sportswear, wellness apps and additional healthcare cover for dependents.
access to education bursaries to learn new skills: brewing, beekeeping, bookkeeping, it’s entirely up to you!
a day off and a voucher to get yourself something nice on your birthday
company pension
healthcare plans including private medical insurance and dental cover
22 days annual leave rising to 30 with length of service
subsidised car purchase schemes available