Job description

This is a remote position!

As a Tracking Coordinator, you will play a crucial role in ensuring we exceed our client’s KPI expectations. You will be the primary liaison between our Carrier Sales Representatives, Account Operations Team, and our partner carriers.

Building and maintaining relationships with partner carriers
Monitor loading, unloading and appointments – follow up with customers regarding delays, missed appointments and late arrivals
Identifying potential problems before they occur
Ensuring that any problems such as delays, accidents, etc., are communicated immediately to our Account Operations and Carrier Sales Teams
Demonstrates professionalism, positive attitude, and exceptional telephone etiquette.
Assist other team members when required.

Requirements

If you are an expert multi-tasker, active listener, and excellent communicator with a friendly and confident personality. You love getting to know people and building lasting relationships. You display empathy when dealing with carriers and use emotional intelligence to guide your interactions. This job is for you!

Benefits

100% remote
Schedule:
Evening (4:00 PM- 12:00 AM)
Monday through Sunday (schedule TBD)
This it's a Bilingüal Position
40 hours per week
We provide the equipment
Culture of Respect, Expertise, Collaboration and Entrepreneurship
Work with a team that Supports and Respects each other at a company where Diversity & Inclusion is a Celebrated!
If you have ideas that you wish someone would listen to - tell us! We love the Entrepreneurial spirit, and we strive for Continuous Improvement!