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Solutions Engineering Operations Manager

extra holidays - extra parental leave - work from anywhere - fully flexible
Remote: 
Full Remote
Salary: 
137 - 194K yearly
Experience: 
Senior (5-10 years)
Work from: 
United States

Offer summary

Qualifications:

5+ years in sales or business operations, Experience in Technology Sales preferred, Excellent Salesforce and BI tools skills, Strong Excel and Google Suite proficiency.

Key responsabilities:

  • Manage strategic relationships with technical sales leaders
  • Analyze metrics to identify trends and opportunities

Hashicorp logo
Hashicorp Information Technology & Services Large http://www.hashicorp.com
1001 - 5000 Employees
About Hashicorp
HashiCorp is the leader in infrastructure automation for multi-cloud environments. We are building solutions that enable innovation at global enterprises, offering them a common cloud operating model via consistent workflows to provision, secure, connect, and run their infrastructure with any application. All our foundational technologies are open source and developed openly, and have been since our founding. HashiCorp was founded in 2012 and is headquartered in San Francisco, though 85 percent of our employees work remotely, strategically distributed around the globe. From our inception we built the company with a remote-first approach because we believe talent has no boundaries. HashiCorp has nine principles that are the foundational characteristics of the company and serve as the rubric for decision making in a collective, consistent manner. The principles of HashiCorp are: integrity, kindness, pragmatism, humility, vision, execution, communication, beauty works better, and reflection. The principles were developed at the company’s founding, and are at the core of everything we do. HashiCorp has a thriving user community of tens of thousands, and our open source software receives tens of millions of downloads annually. HashiCorp has raised $349 million in funding to date, with the company valued at $5.1 billion following its Series E funding in March 2020. Major investors include Bessemer Venture Partners, Franklin Templeton, Geodesic Capital, GGV Capital, IVP, Mayfield Fund, Redpoint Ventures, T. Rowe Price funds and accounts, and True Ventures. Today, we count several hundred of the Global 2000 as customers. HashiCorp is a Forbes Cloud 100 company (named #4 in 2019, #32 in 2018), was named a Cloud Startup to Bet Your Career On by Business Insider, a Startup To Watch by the San Francisco Chronicle, a CNBC Most Innovative Startup, a Gartner Cool Vendor, an IDC Innovator, and was named Partner of the Year 2019 by both Microsoft Azure and Google Cloud.
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Job description

About the team

We are looking for a passionate Sales Operations Manager to join our Technical Field Operations Ops team within HashiCorp. Our team is a group of data-driven problem solvers designed to support high-priority initiatives and track the performance results of our worldwide technical field teams. This role focuses specifically on the pre-sales side of the business and will enable overall efficiency and productivity of the Solutions Engineering and Solutions Architecture teams, ultimately contributing to top-line revenue growth and cost/risk reduction across the organization.

What you’ll do (responsibilities)

  • Own the strategic, operational relationship with our senior technical sales leaders and cross-functional alignment of our data, systems, and key business partners (Sales, RevOps, Finance, etc.)
  • Responsible for the accuracy and governance of how our data is communicated across the organization and maintained in systems (presentations, CRMs, etc.)
  • Deep dive regularly into metrics to identify trends, opportunities and issues
  • Collaborate with the analytics and integrations team to design dashboards and reporting mechanisms that enable data readiness and availability
  • Provide data-based insights and recommendations to support projects, initiatives, and overall best practices
  • Partner cross-functionally to maintain and improve systems and tooling used worldwide

What you’ll need (basic qualifications)

  • 5+ years of experience in sales operations or business operations
  • Ideal experience is in Technology Sales, Sales Operations or GTM operations
  • Excellent Salesforce (SFDC) skills and working knowledge of BI tools such as Tableau or Sigma
  • Knowledge of how other tools integrate with SFDC such as Vivun, Clari, Gainsight, or similar overlay tools designed to scale pre- and post-sales work streams
  • Ability to analyze large and complex data sets
  • System administration experience (SFDC, Vivun, Gainsight)
  • Strong Excel skills and experience with Google Suite
  • Strong communication and presentation skills
  • Quantitative and qualitative problem-solving skills

What's nice to have (preferred qualifications)

  • Experience directly supporting Solutions Engineering as well as overlay teams such as Solutions Architecture
  • Knowledge of both pre- and post-sales (SE, TAM/CS, PS, etc.) is a plus

#LI-Remote

Individual pay within the range will be determined based on job related-factors such as skills, experience, and education or training.

The base pay range for this role in the SF Bay Area / NYC area is:
$164,700—$193,800 USD
The base pay range for this role in California (excluding SF Bay Area), New York (excluding NYC), Seattle Metro, Denver / Boulder Metro, Washington D.C., or Maryland is:
$151,000—$177,700 USD
The base pay range for this role in Colorado (excluding Denver / Boulder Metro), Illinois, Minnesota, or Washington (excluding Seattle Metro) is:
$137,300—$161,500 USD

Required profile

Experience

Level of experience: Senior (5-10 years)
Industry :
Information Technology & Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

AnalyticsSystem AdministrationSalesforceSales ManagementAnalytical DashboardGoogle ServicesBusiness OperationsBusiness Intelligence ToolsData GovernancePresalesClient ServicesSolution ArchitectureSystems Engineering

Other Skills

  • Microsoft Excel
  • Presentations
  • Communication
  • Problem Solving
Are you interested?

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