Job description

About Us

At SimplePractice, our team is dedicated to improving the health and wellness industry by building a suite of innovative solutions for practitioners and their clients. This includes your neighborhood psychologist, family and marriage therapists, nutritionist, speech language pathologist —the small business owners who dedicate their careers to helping others. Our solution provides them with an all-in-one platform to manage their practice and the tools and resources to thrive as a practitioner and business owner.

The Role

SimplePractice is looking for an experienced Senior Product Manager to lead growth and onboarding. In this role, you will be responsible for leading product efforts to drive new user acquisition. Working closely with our Marketing and CS teams, your job will be to improve the trial experience for new customers, successfully onboard new customers, and drive conversion. You will leverage your analytical skills, product expertise, and understanding of customer personas to develop and implement strategies that optimize the product for growth.

Responsibilities

Own and drive forward the product growth roadmap that drives towards key outcomes including meeting revenue goals as well as an excellent experience for new customers
Lead with data and empathy. You'll gather user insights, analyze A/B tests, and make data-driven decisions that ensure continued product-led growth
Understand customer needs and market trends, and use that knowledge to inform product development decisions
Think holistically across the end to end journey of a new SimplePractice customer to develop a strategy for our different segments, addressing friction points, and determining how to better engage new customers
Move fast through an experimentation mindset while also building long term impact towards improving our conversion funnel

Desired Skills & Experience

Growth experience - You have experience in product led growth, growth hacking and optimization. You’ve worked on growth projects before and successfully employed different strategies to grow product adoption
Product management experience - 4+ years of direct product management experience delivering successful products
Strategic - you can craft a coherent product vision, multi-year strategy and quarterly roadmap while also getting buy in from various stakeholders
Data-savvy - you’re fluent in getting the data you need, interpreting it to make insightful recommendations, while also being able to set ambitious and clear metric goals for the team
Scrappy - someone who can work through the challenges of shorter term resource constraints while helping to build the business case for further long term investments
Exceptional communication and collaboration skills

Benefits

We offer a competitive benefits program including: