Account Manager

What you will be doing:

• Prepares and maintains updated account plans for major accounts and prospective accounts found within assigned area of responsibility.
• Provides marketing with input for use in developing strategic plans and develops account plans that are consistent with overall division strategies.
• Implements and coordinates activities relative to each account plan and monitors each plan for effectiveness
• Provides appropriate personnel with progress reports covering each account plan on a regular basis
• Establishes and monitors closely a call plan for all customers and prospective customers within assigned area of responsibility and implements changes as required.
• Monitors closely all activity at each customer and prospective customer location and reports on expansions, closings, business trends, and all other factors impacting volume levels.
• Maintains detailed customer files (share, relative quality, relative price, specifications, contacts, competitor, etc.) on an ongoing basis.
• Establishes and maintains multi-level contacts at all major existing and prospective accounts.
• Communicates all pertinent information involving assigned accounts and prospective accounts to appropriate personnel through reports of call
• Seeks out and promotes new product and service offerings as well as new uses for existing product lines and potential candidates for acquisition.
• Develops and maintains complete list of prospective customers found within assigned area of responsibility.
• Provides immediate supervisor with sales projections for products and customers within assigned area of responsibility for use in developing sales budgets.
• Investigates promptly and accurately customer complaints and coordinates the resolution of these complaints to the complete satisfaction of these accounts.
• Assists division marketing with trade shows, conventions, and trade association meetings as requested.
• Stays abreast of current selling techniques and makes every effort to constantly improve product knowledge and knowledge of the marketplace.
• Serves as coordinator for regional accounts as requested by management.
• Champions new products and services as requested for the region and/or the division.
• Submits expense reports, reports of call, and itineraries on a weekly basis and all other reports on schedule.
• Promotes company goodwill and maintains proper relationships with customers and prospective customers.
• Complies with all company policies.

This is a remote role in our ThermoSafe Division.

We would love to hear from you if:

• You have a 4-year undergraduate degree or equivalent experience
• You have 3 years of sales experience minimum
•  Knowledge and experience in cold chain packaging

Compensation: 

The annual base salary range for this role is from $78,791 to $88,640.

This is a progression position and level will be based on candidate experience and business needs.