Senior Product Manager

Senior Product Manager - Consumer 

100% Remote (U.S. Based Only)

About the role

Our marketplace features help connect consumers with beauty professionals who can achieve the look they want, and in turn, they help beauty professionals grow their business with quality new clients. As a Senior Product Manager, you will focus on building our consumer product, helping clients manage their beauty routine, and discover new services and Pros in our marketplace. You will collaborate with cross-functional partners on strategic direction, ideation, and validation; work with engineers and data scientists to build, launch, and test concepts; and learn from customers and data to keep StyleSeat on the cutting edge of technology for the beauty and wellness industry.

What you’ll do

Main Responsibilities

• Own the product strategy: Define and lead a product strategy that puts customers first and delivers on business goals
• Be the Customer Expert: Get to know our customers inside and out—identify, validate, and prioritize their biggest needs to guide what we build
• Drive Impact: Assure you’re balancing the right mix of investments based on confidence, opportunity size, and time to impact
• Build great products: Partner with design to create intuitive, high-quality experiences that delight users and solve real problems
• Work Agile: Drive continuous value to the community and the business through iterative product development
• Inspire: With a well-defined and transparent vision, strategy and insights that you communicate to your team and the broader business

Some year 1 deliverables 

• Expert in our Clients and product, and able to guide and educate other departments on how things work
• Delivered a new feature or improved feature that increased engagement, adoption and impact for the business
• Identified a new area of opportunity for impact, and built your case for prioritization
• Built a 6-month roadmap for your team

Desired traits 

• Curious and Customer Centric: You are the voice of the customer, you are endlessly curious about their needs and challenges, this drives decision making
• Ambitious: You have a good sense of how your work impacts the business, you seek out areas of opportunity and you prioritize ruthlessly towards goals
• Collaborative: No decisions made in a silo, you seek diverse perspectives in your decision making 

Who you are 

Successful candidates can come from a variety of backgrounds, yet here are some of the critical experiences we’re looking for

• 5+ years of product management experience, including:
• 3+ years building products focused on consumer or two-sided (B2B2C) marketplace
• Demonstrated success identifying opportunities, defining and launching excellent products that you can connect to business impact
• Demonstrated success building adoption for established products
• Experience using lean, user-centric, and insight-driven product development methodologies
• An ability to break a roadmap down into experiments for testing hypotheses
• Ability to thrive in a fast-paced, collaborative, dynamic environment 
• Have an owner-mindset
• Excellent written and verbal communication skills

Salary Range

Our job titles may span more than one career level. The career level we are targeting for this role has a base pay between $152,700 and $190,900. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. Base pay ranges are subject to change and may be modified in the future. 

Who we are 

StyleSeat is the premier business platform for SMBs in the beauty and wellness industry to run and grow their business; and destination for consumers to discover, book and pay. To date, StyleSeat has powered more than 200 million appointments totaling over $12 billion in revenue for small businesses. StyleSeat is a platform and marketplace designed to support and promote the beauty and personal care community. 

Today, StyleSeat connects consumers with top-rated beauty professionals in their area for a variety of services, including hair styling, barbering, massage, waxing, and nail care, among others. Our platform ensures that Pros maximize their schedules and earnings by minimizing gaps and cancellations, effectively attracting and retaining clientele.

StyleSeat Culture & Values 

At StyleSeat, our team is committed to fostering a positive and inclusive work environment. We respect and value the unique perspectives, experiences, and skills of our team members and work to create opportunities for all to grow and succeed. 

• Diversity - We celebrate and welcome diversity in backgrounds, experiences, and perspectives. We believe in the importance of creating an inclusive work environment where everyone can thrive. 
• Curiosity - We are committed to fostering a culture of learning and growth. We ask questions, challenge assumptions, and explore new ideas. 
• Community - We are committed to making a positive impact on each, even when win-win-win scenarios are not always clear or possible in every decision. We strive to find solutions that benefit the community as a whole and drive our shared success.
• Transparency - We are committed to open, honest, and clear communication. We hold ourselves accountable for maintaining the trust of our customers and team.
• Entrepreneurship - We are self-driven big-picture thinkers - we move fast and pivot when necessary to achieve our goals. 

Applicant Note: 

StyleSeat is a fully remote, distributed workforce, however, we only have business entities established in the below list of states and, thus are unable to consider candidates who live in states not on this list for the time being. **Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

* Arizona

* Alabama

* California

* Colorado

* Florida

* Georgia

* Illinois

* Indiana

* Massachusetts

* Maryland

* Michigan

* Nebraska

* New York

* New Jersey 

* Ohio

* Oregon

* Pennsylvania

* Virginia

* Washington