Clinical Services Leader

Clinical Services Leader

Harness Your Business Acumen to Transform Healthcare Delivery

As the Clinical Services Leader at Verana Health, you will play a crucial role in shaping the future of healthcare. Reporting to the Senior Director of Practice Experience, you will lead our services focused on delivering Merit-Based Incentive Payment System (MIPS) consulting to healthcare organizations. Your leadership will drive client engagement, project management, and regulatory compliance, ensuring seamless reporting and optimization for our clients.

Why This Role Matters 

In this pivotal position, you will not only address customer concerns but also guide practices and provider partners through registry and electronic medical record (EMR) integrations. You will foster a collaborative, high-performance team culture that emphasizes innovation and continuous process improvement. Your business acumen and strategic mindset will be essential in aligning our services with our ambitious company-wide mission.

What You Get to Do 

• Strategic Leadership: Stay updated on MIPS regulations and provide expert guidance on strategy and optimization to enhance client success.
• Client Engagement: Offer consulting and education to assist practices in understanding and adhering to MIPS program requirements.
• Cross-Functional Collaboration: Partner with teams to ensure compliance with Qualified Clinical Data Registry (QCDR) criteria while maintaining positive relationships with physicians and office staff.
• Team Development: Empower team members through skill development, enhancing their confidence, product knowledge, and communication abilities.
• Project Management: Monitor project timelines and deliverables, ensuring adherence to deadlines while maintaining a focus on quality outcomes.

Essential Skills for Success 

• Business Acumen: A strong understanding of healthcare operations, regulatory frameworks, and financial management to drive strategic initiatives effectively.
• Consultative Expertise: Proven experience in consulting within the healthcare sector, particularly with MIPS or quality data reporting.
• Leadership & Communication: Exceptional interpersonal skills to lead a diverse team and communicate effectively with both technical and non-technical audiences.
• Analytical Thinking: The ability to identify challenges, analyze data, and implement innovative solutions that enhance client satisfaction.
• Attention to Detail: A meticulous approach to managing multiple projects while ensuring compliance with all regulatory requirements.

Requirements 

• Bachelor’s degree in Nursing, Healthcare Management, Health Informatics, Public Health, or a related field.
• 7+ years of experience in a consulting environment specific to MIPS or quality data reporting.
• Strong understanding of the CMS Quality Payment Program, including electronic Clinical Quality Measures (eCQMs) and MIPS Clinical Quality Measures (CQMs).
• Experience guiding clinicians through MIPS reporting and compliance.
• Highly organized with demonstrated project management skills.
• Relevant experience in therapeutic areas such as Ophthalmology, Neurology, or Urology.
• Certification as a Certified Professional in Healthcare Quality (CPHQ) or similar.
• Project management certifications.
• Familiarity with CRMs (Salesforce preferred).

Join us at Verana Health as we revolutionize healthcare delivery through innovative solutions. If you're ready to lead a talented team and make a significant impact in the industry, we want to hear from you!