Manager, Operations and Analytics

Description

TGaS® Advisors is a management advisory firm focused on providing comprehensive benchmarking and advisory solutions to Commercial, Medical, and Market Access leaders across the biopharmaceutical industry. TGaS provides commercial leaders with solutions focused upon these key areas: Field Operations, Incentive Compensation, Market Access, Patient Support Services, Pricing & Contract Management, Commercial Analytics & Insights, Omnichannel Marketing, Medical/Regulatory/Legal, Marketing Operations, Learning & Development and Medical Affairs. TGaS serves clients across the spectrum of large tier, mid-tier, and emerging life sciences (pre-commercial) organizations. TGaS® Advisors contributions help to inform our clients’ commercial structures, operating practices, resource planning and capabilities development.

Manager, Operations and Analytics Description 

The Manager role at TGaS is an integral member of project teams working closely with management and other team members. We are looking for a driven, committed, and energetic individual who will be responsible for leading a team to work with benchmark and survey information from clients and produce high quality deliverables with the information. The candidate will have a proven track record of leadership, strategic thinking, analytical skills, and experience with using analytical tools and techniques on structured databases.

The position will require a driven person to lead and execute projects for clients in the pharmaceutical industry. The candidate will also be experienced in using analytical tools to organize and present information in a format that makes the information easy to understand, and highlights trends and key findings.

In addition, the Manager will bring an understanding of the pharmaceutical industry to the role, as well as knowledge of the specific subject areas they are supporting.  The Manager will apply this knowledge to enhance the insights and analysis they and their team provide.  The Manager will also demonstrate the ability to lead projects, working directly with clients and practice leads to refine project requirements, scope, and timing of delivery.  This is a ‘hands on’ managerial role that requires the manager to both execute on client deliverables, as well as manage a team that efficiently delivers on a larger set of projects.

The Manager will also ensure that product changes / innovations are implemented in a timely manner.  The Manager will vet existing processes and standards and develop and implement a plan to roll out the changes.

Work with practice teams to implement new offerings, launch solutions, and provide operational support to deliver solutions.  This will include:

• Participate in ongoing product development and implement changes that affect operational support of product.

• Identify ways to utilize analytics and technology to improve benchmark product offerings
• Take leadership role on projects and collaborate with internal stakeholders
• Identify client opportunities and/or challenges during the benchmarking / VHow process.
• ‘Hands on’ role of providing analysis and delivering benchmarks and VHows.
  • A VHow is a survey distributed to our customers to capture data on how other companies are accessing an industry topic  

Provide leadership to team.  This will include:

• Manage and implement innovation by identifying impacts to underlying processes and deliverables and ensuring timely roll out of changes.
• Manage and monitor workload of team and allocate projects to meet project timelines
• If manager has direct reports, provide career development to them by communicating performance feedback and assigning projects that will assist with their growth

Qualifications

• Bachelor’s degree
• 5 to 10 years of professional experience based on a combination of pharmaceutical industry experience and/or operations & analytics experience.
• Prior expertise should include hands-on analytical roles using diverse datasets to generate insights for clients. 
• Demonstrate leadership aptitude through project management
• Proven leadership and the ability to think strategically and set direction for products and services. 
• Strong expertise in Microsoft Office tools: Excel, PowerPoint, Word.  Understanding of market research concepts, survey design and implementation, and strong writing skills. 
• Experience with survey tools, data visualization tools, and CRM tools
• Developing Standard Operating Procedures

Skills and Experience Preferred

• High Preferred experience in pharmaceutical industry experience in Market Access and/or Medical Affairs
• Preferred people management role experience
• Experience Qualtrics.com and Salesforce.com
• Experience in Newer Microsoft Applications: Power Automate, Power BI
• Experience with Artificial Intelligence tools
• MBA degree (or equivalent) preferred

About Us:

With almost 30 years of expertise, a best-in-the-business team and unrivaled access to data and analytics, Trinity Life Sciences is a modern partner to companies in the life sciences industry. Trinity combines strategy, insights and analytics to help life science executives with clinical and commercial decision-making. Ultimately, we know that every decision our clients make impacts a life, and when we help our clients achieve their goals, the world benefits. To learn more about how Trinity is elevating the industry and driving evidence to action, visit TrinityLifeSciences.com.

Trinity’s salary bands account for a wide range of factors that are considered in making compensation decisions including but not limited to skill sets and market demand for skills; level of experience and training; specific qualifications, performance, time in role/company, geographic location, and other business and organizational needs. A reasonable estimate of the current range is $120,000 – $140,000.

In addition to your base salary, you will also be eligible for an annual discretionary performance bonus.

Trinity’s Commitment to Diversity, Equity & Inclusion

Trinity Life Sciences is an Equal Opportunity Employer that prohibits discrimination and harassment of any kind. Trinity is committed to the principles of diversity, equity, and inclusion and to providing employees with a work environment that is free of discrimination and harassment. All employment decisions at Trinity are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, disability, ethnicity, gender identity or expression, family, parental, or veteran status, and/or any other status based on identity or that is protected by the laws or regulations in the locations where we operate. Trinity will not tolerate any form of discrimination or harassment and encourages applicants of all ages and identities.

For more information about Trinity’s commitment to diversity, equity, and inclusion, you can visit our website.