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Customer Service Representative (Starting Salary Package of Php 22,000 up to Php 26,000)

Remote:

Full Remote

Contract:

Full time

Work from:

California (USA), United States

Offer summary

Qualifications:

Senior High School or equivalent, Excellent computer and multitasking skills, Must have NBI Clearance, Minimum age: 18 years.

Key responsabilities:

Resolve customer issues and inquiries
Document customer accounts and enhance relationships

Quantrics Enterprises Inc. XLarge https://quantrics.com/

5001 - 10000 Employees

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Job description

Overview:

A Customer Service Representative aids and support to customers, addressing their inquiries, resolving issues, and ensuring a positive customer experience for various products or services.

Responsibilities:

What you’ll be doing:

Navigate computer systems to track calls, gather information and effectively resolve customer issues or queries.

Enhance customer relationships and contribute to building customer loyalty.
Review and document customer accounts to fully understand the customer’s situation prior to making outbound calls when necessary.
Sell, cross sell, and upsell the best communication products and services in the market.

Qualifications:

What we’re looking for:

Ability to work in shifting schedule

Willing to work in San Mateo, Rizal.

At least Senior HS or HS Grad (old curriculum)
Must be atleast 18 years old
Advance computer knowledge and a great multi-tasker
Must have NBI Clearance prior to Job Offer
Excellent interpersonal skills

A Glimpse of what awaits you:

Earn as much as Php 22,000 to Php 26,000 Salary Package + Quarterly Salary Increase*
Hybrid or Work from Home (performance-based arrangements are made after probationary period)
HMO with 1 FREE Dependent
10 Vacation Leaves and 10 Sick Leaves (unused SL convertible to cash)
Life and Accident Insurance – Day 1
Optical, Medicine, and Mental Health Reimbursement
6 Months Paid Maternity Leave with Cash Assistance
Competitive Paid Paternity Leave