Product Manager (CN market focus, 1y Contractor)

【 About the company 】

At Tomofun, we LOVE pets and technology. Our vision is to bring joy and innovation to every pet lover in the world.

We are pioneers in the pet tech industry. Our debut product, Furbo - the world's first AIoT treat-tossing dog camera, is the #1 bestseller on Amazon in 15 countries including the US, UK and JP and have millions of users in 113 countries. In 2019, we launched an AI powered subscription service, the Furbo Dog Nanny which sends smart alerts to our users to notify them to check on the safety of their dogs when they are home alone. Since the launch of Furbo Dog Nanny, we have saved hundreds of dogs' lives and are continuing to innovate and develop new features with our state of the art technology.

The learning curve is steep. But the work is exhilarating. Tomofun is on the cusp of a pet-tech boom and we’re looking for smart, innovative thinkers who aspire to incredible things.

【 What you'll do 】

Define Product Strategy and Drive Innovation

• Lead the strategy for the Furbo China app by driving product feature development and optimizing subscription user experience to drive growth.
• Leverage cutting-edge technologies, including AI and IoT, to propose user-centric product innovations tailored to the Chinese market.
• Conduct in-depth market research and analyze user data to identify key opportunities and craft effective strategies.

Translate User Needs into Exceptional Products

• Collaborate with users, researchers, and regional teams to gather insights and define clear product requirements.
• Create user stories and detailed product requirement documents for stakeholders.
• Act as the SCRUM Product Owner, ensuring timely and high-quality product delivery.

Launch, Monitor, and Optimize

• Lead cross-functional teams (marketing, R&D, customer support) to plan and execute go-to-market (GTM) strategies for product launches.
• Monitor product performance post-launch using both quantitative and qualitative data and implement optimization strategies.

Promote China Market Success

• Design user flow and growth strategies to meet the specific needs of the China market.
• Develop visionary long-term product plans tailored to drive China-specific subscription growth and address unique user needs within the Chinese market.
• Stay updated on industry-leading trends to incorporate best practices into product management.

【Who you are】

Innovative and Impact-Driven

• You’re excited about building innovative products that make a difference in users’ lives, especially in the pet tech space.

Experienced and Strategic

• 3+ years of product management experience, with 2+ years in China’s B2C market (AI, chatbot, or IoT preferred).
• Deep understanding of the Chinese market, including consumer behavior, digital ecosystems, and subscription models.
• Proven ability to define and execute successful product roadmaps and go-to-market strategies.

User-Centric and Analytical

• Strong customer-centric mindset with experience in user research methods (focus groups, user interviews, etc.).
• Skilled in making data-informed decisions to optimize user experience and achieve business goals.

Collaborative and Agile

• Experienced in Lean Startup and SCRUM methodologies, with a history of working cross-functionally across R&D, marketing, logistics, and customer support.
• Effective communicator who can articulate product visions clearly in both English and Mandarin.

Adaptive and Resilient

• Thrives in fast-paced environments with limited resources and ambiguity.
• Open-minded and eager to explore new ideas and innovative solutions.

Bonus Qualifications

• Cross-cultural product experience and familiarity with the Chinese pet market.
• Pet parent (dog or cat) with empathy for customers' needs and pain points.

【 Perks 】

• The rare opportunity to work with an international team from Taiwan HQ and make impact on a global scale

• Join a group of talents who have passion to change pet parents and pet's lives through technology

• The freedom to voice yourself in an open, trusting and transparent working environment

• Quarterly all hands meetings to update entire organization on company goals, strategic directions and the opportunity to openly ask questions/give feedback

• Bring your fur babies to work in a pet-friendly office space designed to make your pet feel relaxed and comfortable

• Join our volunteer program. We are passionate about giving back to society.

• Various club activities to cultivate interests and have fun with Tomofuners after work!

• A LOT of free snacks and drinks for humans and furkids!

• Comfortable and creative office with kitchen, sofa, and quiet areas. Everyone can find their ideal place to work!

• Afternoon tea time twice a month and monthly birthday parties. We celebrate all the happy moments together.

【 Benefits 】

• 8 paid annual leaves for the first year starting the day you come onboard!

• Flexible working hours and work from home once a week

• Monthly onsite health service

• Weekly grooming service for your fur babies

• Internal training workshops and external training subsidies for you to expand your skill set and continuously learn and grow