Deliver Change Management Lead

Description:

MedTech Deliver Operations, NA is recruiting for a Deliver Change Management Lead for a project-based position ending on or around September 2026, located in Memphis, TN with consideration for other U.S remote options.

Ethicon, part of the Johnson & Johnson Medical Devices Companies, has made significant contributions to surgery for more than 60 years from creating the first sutures, to revolutionizing surgery with minimally invasive procedures. Our continuing dedication to Shape the Future of Surgery is built on our commitment to help address the world's most pressing health care issues and improve and save more lives. Through Ethicon's surgical technologies and solutions including sutures, staplers, energy devices, trocars and hemostats and our commitment to treat serious medical conditions like obesity and cancer worldwide, we deliver innovation to make a life-changing impact. For more information, visit www.ethicon.com.

The objective of this position is to support the day-to-day operations of the Warehouse Management System (WMS) and its supporting systems for the MedTech Memphis Logistics Center (MLC) and our Satellite Distribution Center (SDC) network attached to strategic MAKE sites. The WMS and its family of systems are integral to J&J’s ability to service its customers and patients. The Network supports over $13 Billion in sales annually. This role acts as the key connection point between operations and IT tying the tactical day to day needs to strategic priorities using People, Process, Automation, and Technology to drive our business forward.

Are you interested in joining a diverse team to deliver outstanding results? Apply now for this exciting opportunity!

Key Responsibilities:

• Develop Change Management Strategies: Design and implement change management strategies that align with organizational goals and support successful project delivery.
• Stakeholder Engagement: Identify, engage, and manage stakeholders throughout the change process, ensuring their needs and expectations are understood and addressed.
• Communication Planning: Create and execute communication plans that keep all stakeholders informed and engaged during the change process.
• Training and Support: Develop training programs and materials to equip employees with the knowledge and skills needed to navigate changes effectively.
• Resistance Management: Analyze and address resistance to change at all levels, fostering a culture that embraces growth and adaptation ensuring all levels of the organization live into the change.
• Monitoring and Reporting: Establish metrics to evaluate the effectiveness of change initiatives and provide regular reports to leadership on progress and outcomes. Highlight potential risks early and often.
• Collaboration: Work closely with project managers, 3PL Partners, Operations and other departments to ensure coordinated efforts in change initiatives.
  
  

Qualifications:

Education:

• Bachelor’s degree in Business Administration, Human Resources, Organizational Development, or a related field. A Master’s degree is preferred.
  
  

Experience and Skills:

Required:

• 4+ years of experience in change management, project management, or a related role, with a proven track record of successfully managing change initiatives.
• Strong understanding of change management methodologies and tools.
• Exceptional communication, presentation, and interpersonal skills.
• Ability to work collaboratively across teams and influence stakeholders at all levels.
• Demonstrated ability to handle multiple projects and prioritize competing demands.
• Experience constructing, implementing, and maintaining Business and Operational strategies (Concept of Operations)
• Strong problem-solving, communication and influencing skills.
• Proven track record to work multi-functionally.
  
  

Preferred:

• E2E supply chain knowledge and experience, such as operations, network planning and/or systems implementations
• Medical Device sector/industry experience
• Certification in Change Management (e.g., Prosci, CCMP) is highly desirable.
• Experience in Ethicon, Endo &CSS Supply Chain processes
• Proficient knowledge of the Microsoft Office Suite
• Agile or Water Fall SDLC Methodology knowledge and experience.
• Lean, Six Sigma, or APICS methodologies knowledge and/or certifications
  
  

Other:

• Ability to travel 5-25%* or more of the time (project key points), domestic required.
• Position located in Memphis, TN with U.S remote consideration
• The anticipated salary range for this role is $91,000-$147,200
• The company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis.
• Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
• Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
• This position is eligible to participate in the Company’s long-term incentive program.
• Employees are eligible for the following time off benefits:
• Vacation – up to 120 hours per calendar year
• Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
• Holiday pay, including Floating Holidays – up to 13 days per calendar year of Work, Personal and Family Time - up to 40 hours per calendar year
• Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefits
• The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market."
  
  

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.v