Business Analyst

About TechBiz Global

TechBiz Global is a leading recruitment and software development company. Our diverse, globally distributed team provides IT recruitment, outstaffing, outsourcing, software development, and different consulting services with a primary focus on making our partners achieve their business goals successfully.

With headquarters in Germany we have successful clients all over the world. We can understand your unique needs. Our team has hands-on experience with the challenges that come with rapid growth and the IT sector. That’s why all of our offerings are built with a tech mindset.

About the Role

We are looking for a highly proficient and results-oriented Business Analyst to join our team. Reporting directly to the Commercial Leader, this role is crucial in bridging the gap between customer requirements and technical solutions, ensuring the delivery of innovative Web3 blockchain payment solutions that meet client expectations.

The ideal candidate will have extensive experience in gathering and translating business requirements for Web3 vendors, a customer-centric approach, and a proven track record in customer-facing technical roles. This is an exciting opportunity to make a significant impact in a fast-paced, startup environment.

Key Responsibilities:

• Requirements Analysis:

  • Collaborate with clients to thoroughly understand and document their business needs and technical requirements for blockchain payment solutions.

  • Utilize structured methodologies (e.g., interviews, workshops, stakeholder meetings) to elicit detailed requirements.

• Customer Engagement:

  • Serve as a key technical liaison for customers, building trust and fostering strong relationships to ensure alignment on project goals.

  • Gather and address client feedback to refine solutions and processes.

  • Provide support for client needs after the sales cycle, extending beyond go-live.

• Translation to Technical Requirements:

  • Convert business requirements into actionable technical specifications for development teams.

  • Collaborate closely with developers to ensure that delivered solutions align with customer expectations and organizational goals.

• Documentation and Reporting:

  • Prepare and maintain comprehensive documentation (e.g., Business Requirements Documents, use cases, workflows, process diagrams).

  • Provide regular updates to stakeholders, highlighting project progress, risks, and mitigation strategies.

• Industry Awareness:

  • Stay informed about Web3 and blockchain payment trends to guide decision-making and contribute to innovative solutions.