Site Manager

Site Manager

Location: Brooklyn, New York

Schedule: Full-Time

Salary Range: $50,000 to $70,000 annually (based on experience and qualifications)

About the Company

At Nao Medical, we're revolutionizing healthcare by blending cutting-edge technology with heartfelt, personalized care. Over the past 13 years, we've proudly served more than a million New Yorkers at our various locations. Our mission is simple: through our multi-specialty practice, we provide accessible, quality care tailored to each patient's needs. We're breaking down barriers, championing health equity, and delivering value-based care to create healthier communities. 

As we continue to grow, we are looking for an experienced and dynamic Site Manager to lead our Brooklyn site and take our mission to the next level. If you're a motivated leader with a passion for healthcare and community impact, this could be the opportunity you've been waiting for!

Job Summary

As a Site or Clinic Manager and take on a critical role in leading the operations and staff of our clinics. We are seeking a highly-skilled, goal-oriented, and tech-savvy professional with extensive management experience to excel in this position. As a Site Manager, you will be responsible for your assigned site/s, overseeing all aspects of site management, including staffing, performance monitoring, execution of company procedures, and operational efficiency.

Your leadership abilities and problem-solving mindset will be crucial in delivering exceptional results and driving your sites and staff toward success. With your keen attention to detail and ability to navigate challenges, you will ensure seamless healthcare delivery even in a remote position.

Primary Responsibilities

• Operational Leadership: Manage the day-to-day operations of the site, ensuring that everything runs smoothly and efficiently.
• Team Management: Lead, motivate, and support a multidisciplinary team, including front desk staff, medical assistants, and healthcare providers.
• Patient Experience: Uphold and enhance our standard of care by ensuring that patients receive timely, compassionate, and quality service.
• Compliance & Standards: Ensure the site complies with all healthcare regulations, company policies, and safety standards.
• Performance Optimization: Track and meet key performance indicators (KPIs) related to patient care, revenue, and operational efficiency.
• Problem Solver: Tackle challenges head-on, from scheduling conflicts to patient concerns, with a solutions-oriented approach.
• Growth Focus: Collaborate with leadership to identify opportunities for site improvements and participate in initiatives to improve processes and expand services

Job Requirements

Education and Experience:

• Bachelor's degree in a relevant field required; MBA or advanced degree in management preferred.
• A minimum of 2+ years in a management, operations, or leadership role (preferably in healthcare, hospitality, or a similar fast-paced industry).
• Tech-savvy mindset and proficiency in utilizing online work tools, software, and technologies to enable effective communication and collaboration in a site management setting.
• Strong work ethic and commitment to upholding the highest standards of integrity, professionalism, and leadership.
• Ability to adapt to change and navigate through ambiguity in a fast-paced, dynamic environment.
• Excellent problem-solving and decision-making skills, with a focus on achieving results and driving continuous improvement.

Benefits (Full-Time):

• Medical, Dental, Vision, Basic Life, and Short-Term Disability Insurance options for you and your dependents 
• Paid Family and Disability Leave*
• FMLA*
• 401K Retirement Plan*
• Paid Time Off (PTO) 
• Free care for you and discounted care for your family at all Nao Medical locations
• Nurturing a passion for promoting a healthier community and opportunities for leadership and career growth

Equal Employment Opportunity Statement

Nao Medical is an Equal Opportunity Employer. We are committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. We do not discriminate based on race, color, religion, creed, national origin, ancestry, sex, age, disability, marital status, sexual orientation, gender identity, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local laws. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Nao Medical is dedicated to providing a work environment free from discrimination and harassment and treating all individuals with respect and dignity. Combining individuals from diverse backgrounds and experiences creates a more innovative, creative, and productive workforce.

Experience the Nao Medical difference. Join us in transforming healthcare, Nao!