Job description

Caplena is an award-winning Swiss tech start-up. It is *the* AI tool to analyze open-ended feedback, wherever it may come from - helping customers to get from texts to real insights, with ease and in no time. Caplena's vision is to become the single place of truth for feedback, where customer-centric companies go to understand the needs, wishes and pain points of their customers.

Having closed our first funding round, we're looking for ambitious personalities who are eager to roll up their sleeves and have an impact. You will become an integral part of our hands-on & fun team (24 people) and have a big impact on the future development of our company. We are fast-growing 🚀 with 200+ active customers in more than 16+ countries across a multitude of industries including some big names like eBay, Lufthansa and DHL. And we're just warming up.

We face a huge space of untouched opportunity in different markets, industries as well as in terms of target audiences. If you're a highly motivated team player, and have a passion for technology and sales, then we want to hear from you!

Main Responsibilities

As our Business Development Representative, you'll be responsible for:

Identifying and creating new opportunities for our sales team through a combination of smart lead finding, social selling, email campaigns, cold calling, and clever outbound sales techniques.
Becoming an expert about the company, industry, our product, and features to effectively present Caplena's value proposition to potential customers
Working closely with Account Executives to ensure a healthy sales pipeline
Collaborating with the Product, Marketing, and Customer Success teams to maximize our growth trajectory
Maintaining and improving a scalable outbound prospecting system
Tracking and managing prospects, as well as qualifying leads by using a modern sales tech stack
Participating in team meetings, networking, trade shows to grow the business.

Requirements

Bachelor’s degree, or equivalent work experience
Proven work experience in business development or sales
Hands-on experience with multiple sales techniques, cold calling is a plus
Track record of achieving sales quotas
Experience in SaaS is a plus
Experience with CRM software and knowledge of basic business research tools such as Linked in Sales Navigator is a plus
Strong interpersonal, communication, and negotiation skills
Verbal and written proficiency in English, German is a plus
Hands-on and can-do attitude
Upbeat team player with strong work ethics and ambitions

Benefits