Peak Support, an outsourcing firm serving some of today’s most innovative companies, is seeking an HR Generalist to join our team in the Philippines.
Peak Support manages customer service and back-office teams for high-growth companies. Founded in 2015, we are a 4x Inc. 5000 company and a Certified Great Place to Work, with 2,000 team members in the Philippines, Colombia, Eastern Europe, and the U.S.
Why Peak Support?
If you want to work for high-growth companies, Peak Support is the place to be. Our clients range from early-stage startups with fewer than five employees to unicorns with valuations well over $1 billion to old-line companies re-imagining themselves. We have been profitable from day one and we are proud that in our first five years, we grew entirely through client referrals.
We are dedicated to providing exceptional service to our clients AND an exceptional work environment for our team members. We don’t do this with ping pong tables or video games. We do it by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers.
Peak Support is actively working to create a diverse, equitable and inclusive company. Applicants will be considered without regard to race, color, religion, gender, gender identity or expression, disability, sexual orientation, national origin, age, or veteran status.
Work from Home PLUS
Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth.
Peak Support has been 100% remote since day one, so we have built a culture and a set of processes that support the success of our remote team members. When we can, we get together in person. We believe that building offline relationships is critical to successful online work.
To ensure success as an HR Generalist, you should have excellent communication skills, good interpersonal skills, and a good understanding of employment law. Ultimately, a top-notch HR Generalist is well organized, efficient, trust-worthy, and approachable.
What you'll do:
- Enforce Policy and Procedure Compliance: Oversee adherence to company policies and procedures, ensuring consistency across all employees.
- Ensure Legal Compliance: Collaborate closely with stakeholders to ensure compliance with Philippine laws and regulations.
- Facilitate Employee Orientations and Leadership Sessions: Conduct comprehensive employee orientations and leadership sessions to equip employees with essential knowledge and skills.
- Address HR Queries: Responsively handle HR-related inquiries within the company, providing accurate information and guidance to employees.
- Maintain Confidentiality: Safeguard manager and employee confidence by maintaining the confidentiality of HR information.
- Review and Approve Internal Policies: Review and approve stakeholders' internal policies to ensure alignment with organizational standards and legal requirements.
- Project Implementation: Lead HR projects from inception to completion, ensuring timely and successful implementation.
- Support Organizational Mission: Contribute to the achievement of the organization's mission by fulfilling related tasks and objectives as needed.
- Headcount Reconciliation: Ensure accurate headcount and track employment movement, facilitating effective workforce management.
- Coordinate with Payroll: Collaborate closely with the payroll team during payroll processing to ensure accuracy and efficiency.
- Implement Corrective Actions: Execute corrective action processes in compliance with labor laws and regulations.
- Manage Placements, Movements, and Reporting: Oversee employee placements, movements, and reporting, maintaining accurate records and documentation.
We're looking for individuals who:
- Are adept at data entry and file management, comfortable handling large volumes of information with precision.
- Demonstrate proficiency in logging data swiftly and accurately, ensuring high-quality outputs.
- Possess a keen eye for detail, capable of identifying errors in reports and rectifying them promptly.
- Exhibit flexibility and adaptability, readily adjusting to changing needs and priorities in a dynamic work environment.
- Have strong verbal and written communication skills, facilitating clear and effective interaction with colleagues and stakeholders.
- Excel in Microsoft Office Excel, leveraging its features for efficient data management and analysis.
- Bring timekeeping experience or knowledge, offering an advantage in managing attendance and scheduling tasks.
- Hold a Bachelor’s degree in Human Resources, Business, or a related field, demonstrating a solid educational foundation.
- Have previous experience in Human Resources, providing practical insight and expertise in HR operations.
- Showcase proficiency in Microsoft Office suite, including Word, Excel, and Outlook, essential for administrative tasks and communication.
- Possess exceptional communication and interpersonal skills, fostering positive relationships and ensuring effective collaboration.
- Uphold strict confidentiality standards, safeguarding sensitive employee information with integrity and discretion.
- Demonstrate superior attention to detail, ensuring accuracy and precision in all tasks and processes.
- Display empathy and maintain a friendly, approachable demeanor, contributing to a supportive and inclusive work environment.
- Exhibit strong organizational skills, effectively managing tasks and priorities to meet objectives.
- Are attentive and honest, demonstrating integrity and reliability in all aspects of their work.
