Job description

About Valmet

Valmet is a global leader providing cutting-edge solutions for the pulp, paper, and energy industries. With a strong commitment to innovation and sustainability, we are continuously growing and looking for talented individuals to join our dynamic team.

Valmet is looking for an Expert On-line to join our team in Bologna office on a 1-year temporary contract to receive customer's request promptly inherent in machinery issues, verify and resolve properly problems by remote. After a period of training on the job, the role works independently to complete given tasks.

Key Responsibilities

Collect customer requests inherent the issues to be resolved
Remote assistance and customer support for resolving issues
Supervise, update of software and correct working parameters
Update online machinery software
Foster the development and continuous proposal of services, as well as the transformation of customer requests into performance improvement opportunities
Consolidate an proactive service on the installed base machinery

To succeed in this role you should have or be:

Degree in Automation Engineering or Informatics
1’ year of experience as a programmer, software designer
Fluent spoken and written both English and Italian, Spanish language is considered a big plus
Computer skills (network infrastructure, LAN, WAN, Profinet, Profibus, HTML)
Knowledge of Siemens Step 7, Tia Portal, Motion, Sinamics, HMI WinCC, Data network transmission: Profibus, Profinet
Open to travel up to 25%
Available to shift work and on-call
Excellent communication and strong interpersonal skills
Problem solving skills
Goal-oriented and customer focus
Focusing on the things you can control
You find yourself in our values Valmet's values

What We Offer

Work in a global organization with international customers and colleagues, dynamic and modern work environment
Be part of an organization committed to innovation and excellence
Onboarding plan
Training and huge learning catalog
Health care
Work from home
Welfare
Internal canteen free of charge

Additional Information

If you are interested in becoming part of the Valmet team in Lucca, please send your application as soon as possible but the latest by 15 of November - we are eagerly waiting for your application! We will begin reviewing applications as we receive them.

When everything works together

Valmet is where the best talent from a wide variety of backgrounds comes together. With over 19,000 professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper and energy industries, and serve an even wider base of process industries with our automation systems and flow control solutions. Our commitment to moving our customers’ performance forward requires creativity, technological innovations, service know-how – and above all, teamwork.

Join the team! www.valmet.com/careers

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