Job description

Circa £21,536 dependent on skills & experience
Full Time, 37 hours per week
Permanent

Anglian Water offers a flexible approach, this role offers you the flexibility to work from home and from an Anglian Water office.

Your training will be office based in Peterborough, once this is completed you will have the flexibility to work from home. Your base location will be Henderson House in Huntingdon.

Discover the company where you’ll make a difference!

We are recruiting for some Data Interrogation Team Members to join our team on a permanent basis!

Reporting to the Data Interrogation Team Leader, you’ll be responsible for the day to day investigation of accounts within our void and debt recovery processes, ensuring that accurate data is held, to aid the process of collecting revenue from the correct people. You’ll remain compliant with company procedures and standards, and all regulatory requirements.

This role will require investigation of data through varied technologies to trace customers and update SAP to reflect these changes.

Within this exciting role you’ll use appropriate tools to trace customers and contact methods available to boost contact, whilst using Lean approaches to continually improve and streamline working methods. You’ll complete data entry and make decisions on appropriate action to take on accounts based on evidence found.

As a valued employee, you’ll be entitled to:

Full private healthcare with no excess
23 days leave, rising with service + Bank Holidays, with the option to swap Christmas and Easter holidays for those celebrated by your religion

Competitive pension scheme – we double-match your contributions up to 6%
Life Assurance at eight times your salary
Personal Accident cover – up to 5x your salary
Paid time off when you’re physically and mentally unwell
Bonus Scheme

Lots of great discounts
Flexible benefits to support your wellbeing and lifestyle
An excellent Family Leave package – to help you support your family
A flexible working culture

What does it take to be a Data Interrogation Team Member?

Ability to be flexible and adapt to/work effectively in a variety of situations, individuals, and be open to change
Able to work with and support others within own team, as well as other teams and departments
Adopt a ‘can-do’ attitude
Ability to plan and manage own time effectively

Excellent communication skills – both written and verbally, with a good telephone manner
Strong analytical skills and accuracy
Good IT skills, particularly excel, with knowledge of SAP and Tallyman preferable

Opportunities are open to all suitably qualified candidates.

Why Anglian Water?

Anglian Water are an award-winning organisation with almost 5,000 employees and over 6 million customers. We’re proud to have been voted as the best place to work in the UK and to be winners of the prestigious Utility of the Year award.

We are passionate and committed to the learning and development of our people making sure they have the right skills and knowledge to be successful and to help achieve their potential.

Closing date: 18th May 2022
Interview dates: W/C 23rd and 30th May
Start date: 11th July 2022