Collections Specialist - Behavioral Healthcare

At Discovery Behavioral Health, we know the best way to predict the future of healthcare is to create it.  As a member of our growing team, you will have a voice in the creation of life-changing programs and treatment centers nationwide.  Working collaboratively with the best and the brightest in our industry, you will be part of an innovative team of professionals committed to generating positive and remarkable outcomes for the clients we serve.

If you are looking for an organization that thrives on growth, celebrates diversity of thought, and rewards passionate execution, you’ve come to the right place.  Because we put clients first, it is our honor to support and reward those who serve them.

Compensation Range: $25-29 per hour.

Compensation will be dependent upon geographic region, education, and experience.

Our Offer to You!

We are dedicated to empowering our employees with their professional and personal development by providing:  

•    401(k) 
•    Healthcare benefits 
•    Vacation and sick days
•    Employee referral program
•    Employee discounts to various stores, amusement parks, events, etc.
•    Continuing education (CE) programs and training
•    Weekly training opportunities 
•    Advancement opportunities within the organization 

The Collections Specialist is responsible for effective communication and coordination with Insurance companies and clients to obtain the maximum benefits for our clients. You will establish relationships with insurance carriers and obtain accurate, detailed insurance benefit information by phone and via the internet. 

Responsibilities

• Review data on insurance policies to ensure accurate claim processing and payment.
• Accurately utilize the billing system.
• Create and submit claims if needed.
• Ensure corrected claims are submitted in a timely manner if needed.
• Follow-up with claims on a weekly basis, ensuring claims are received in a timely manner
• Prepare materials for submission to insurance companies as requested.
• Ensure unprocessed claims are followed up on timely.
• Develop and submit appeals, including supporting documentation as needed.
• Contact clients to collect on outstanding account balances. Process and send statements as needed.
• Maintain confidentiality of patient care and business.

This is a full-time position at our corporate office.

• 1-year minimum healthcare experience with billing or insurance verification required.
• Basic understanding of insurance terminology (out-of-network benefit s vs. in-network benefits, as well as coinsurance, co-pays, and deductibles), in addition to general billing practices.
• 1-year minimum Medicaid experience in the state of WA required
• Coding/Billing Certificate from an accredited institute or school preferred.
• Experience with behavioral health treatment preferred.
• Knowledge of SUD, IOP, and Mental Health programs.
• Knowledge and experience with EMR and billing software programs required.
• Knowledge and experience with Medics software a plus

Not sure if you meet all the qualifications? Apply anyway! To provide truly innovative care, we need to have a diverse team around us. That’s why Discovery Behavioral Health is committed to creating an inclusive environment. If you find yourself meeting some but not all the above, we’d be happy to consider your application.

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, or national origin.

For more information about our company benefits, please visit us at discoverybehavioralhealth.com/careers/

Discovery Behavioral Health seeks to build a diverse staff that is reflective of the patients we serve and the communities where we work. DBH encourages multiple perspectives, experiences, and strives to hire and retain a diverse workforce.