Offer summary
Qualifications:
5+ years of product management experience, Experience in developing product cycles and roadmaps, Proven track record in Customer Care solutions, Extensive CONTACT CENTER experience required, CPM Certification preferred.Key responsabilities:
- Guide contact center technology product strategy
- Execute go-to-market plans for new features
- Manage investments, roadmap, and cost structure
- Deliver product experiences from conception to launch
- Provide services for healthcare organizations
