Offer summary
Qualifications:
Fluency in Italian and English., Strong technical aptitude and troubleshooting skills., Preferred experience in customer support..Key responsabilities:
- Provide exceptional support via phone, email, and chat.
- Troubleshoot and resolve technical issues efficiently.
- Document customer interactions in the CRM system.
- Collaborate with teams to resolve complex issues.
- Engage in ongoing training and assist in onboarding new staff.