At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short- & Long-Term Disability Insurance, and a variety of other perks.
232844 Cerner Clinical Applications Analyst
Job Description:
The Cerner Clinical Applications Analyst is responsible for reviewing, analyzing, evaluating, and developing clinical and/or financial Cerner application tools to meet customer needs; support project implementation activity; document requirements and define scope and objectives. The Analyst’s primary goal is to support our clients with system break/fixes, system changes and enhancements, and ongoing system maintenance, which can include system testing, troubleshooting, and issue management. Provide technical application(s) support across multiple environments with a primary focus on Cerner Millennium PowerOrders and Clinical Documentation. Strong communication and teamwork skills are required. This position works under general supervision.
Education and Experience:
- Bachelor’s degree in Computer Science, Information Technology or equivalent education and experience.
- 2 to 3 years of experience in a professional capacity within a computing environment, with a demonstrated progression in responsibilities.
- 2 to 3 years of experience with maintenance and support of Cerner Millennium PowerOrders and PowerPlans.
- 2 to 3 years of experience with maintenance and support of Cerner Millennium Clinical Documentation and related functionality, such as PowerForms, Tasks, iView and Dynamic Documentation.
- Experience utilizing ticket management system ServiceNow preferred.
- Previous Healthcare Industry Experience Required.
Primary Responsibilities:
- Maintain and support Cerner Millennium PowerOrders and supporting functionality, including but not limited to PowerPlans, MPages, and Discern Rules.
- Maintain and support clinical applications; including coordination of upgrades specifically for Cerner Millennium Clinical Documentation suite of applications, including but not limited to: PowerForms, iView and Dynamic Documentation.
- Troubleshoot system issues to resolution and provide timely and high-quality customer service.
- Escalate issues to vendor as needed and monitor vendor tickets for resolution.
- Provide after-hours “on-call” support to troubleshoot and resolve system issues.
Find a purpose
Help clients embrace emerging technologies. Create inventive solutions and meet intriguing client challenges. Solve, fix, design and innovate. Be a part of something bigger by helping clients go digital, create engaging customer experiences, and transform their business.
Move ahead
Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At HTC Global Services, our differences are embraced and celebrated. HTC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.
HTC is proud to be recognized as a National Minority Supplier.
About HTC Global Services
Shaping careers since 1990 - our long tenured employees are a testimony of the work culture. Join our global employee base of 12,000 and help us bring human expertise to tech in order to deliver purposeful solutions that amplify value.
