Associate, Accounts Receivable

Principal Responsibilities:

• Invoice services and other billing requests
• Collaborate with scheduling coordinators, sales team, and client service teams to provide exceptional customer service and accuracy when billing valued clients, as needed
• Assist with client inquiries by email and phone promptly
• Maintain systems with current client billing information
• Communicate with clients to resolve overdue accounts and current balances via email and phone
• Maintain an organized list of customers who have not made payments according to the severity of delinquency and value
• Establish and record client commitments of payment plans, as necessary
• Abide by federal and state laws regarding debt collection
• Contribute to shared mailbox maintenance and organization
• Filing and other general support for the Finance Department
• Other duties, as directed by the supervisor

Additional Activities:

Maintain favorable working relationships across the company to foster and promote a cooperative and harmonious working climate that is conducive to maximum employee morale, productivity, efficiency and effectiveness.

Principal Customers:

All clients, guests, and employees of AIB International’s consolidated operations

Qualifications Required:

Education - Postsecondary education in business, related field, or related experience

Training & Experience - Leadership, debt collection or other customer service. Familiarity with accounting systems and procedures is preferred.

Skills - The ideal candidate should have strong interpersonal skills and be capable of building effective relationships through active listening. They should demonstrate a high level of responsibility in planning and organizing daily tasks, paying attention to detail and effectively managing their time. Excellent verbal and written communication skills are essential, including a strong command of grammar, sentence structure, and spelling. The candidate should be dependable, detail-oriented, proficient in Microsoft Excel and computerized accounting systems, committed to maintaining confidentiality, and self-motivated. The ability to multitask and work well in a team environment, coupled with a strong sense of follow-through, is also important.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.