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Business Support Senior Specialist – Financial Operations

Remote: 
Full Remote
Contract: 
Experience: 
Senior (5-10 years)
Work from: 

Offer summary

Key responsabilities:

  • Perform Payments and Contributions processes.
  • Follow Standard Operating Procedures with minimal supervision.
  • Complete Account Maintenance, Payment Monitoring, and Validation tasks.
  • Collaborate with team members and provide resolutions.
  • Propose process improvements and manage exceptions.
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Job description



The Benefits Accounts Financial Operations team is seeking a Business Support Senior Specialist to join our US team. As a Senior Specialist, you will work with a globally distributed, high-performing, integrated team on a wide variety of clients and deliver a range of financial processes as trained and assigned. The role will require completing daily assignments, meet associated task deadlines with desired quality. This position will be reporting to the Financial Operations Manager.

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

The Role

The BA Financial Operations team is looking for a competent resource to join its team in performing Payments and Contributions Functions. The colleague will work on a variety of clients and deliver a range of financial processes. 

This position will be primarily responsible but not limited to:

  • Perform Payments and Contributions processes by following Standard Operating Procedures with limited or no supervision. This will include, but not limited to Account Maintenance, Payment Monitoring & Payment Validation, Contributions funding and validation tasks. 
  • Must be ready and willing to take on additional assignments/challenges and must be flexible with task assignments and Perform quality checking.
  • Works collaboratively with team members and consults supervisors/SMEs when required, and provides resolutions as needed.
  • Shares observations on processes improvements.
  • Seek ways to gain in-depth knowledge. Highlights any exceptions/deviations found and works towards a resolution while maintaining process controls.

Required profile

Experience

Level of experience: Senior (5-10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Detail Oriented
  • Verbal Communication Skills
  • Adaptability
  • Quality Assurance
  • Collaboration
  • Time Management

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