Systems Engineer (Puppet)

Have you ever wondered why your favorite apps, social media content, and video games load in the blink of an eye? It's likely because of Gcore behind the scenes!

Join a team that collaborates with industry giants like Intel, Dell, NVIDIA, Graphcore, and Equinix to accelerate AI training, provide cutting-edge cloud services, and optimize content delivery.
If you are passionate about transforming the internet and contributing to cutting-edge innovations, come join us at Gcore!

We are over 550 professionals and currently looking for a Systems Engineer (Puppet) to join our GSA (Gcore Systems Administration) Team which plays a vital role in ensuring the smooth operation of our internal services, including CDN, Cloud, and API.

As a member of the GSA Team, you will be responsible for managing and maintaining a range of essential services such as VMware Virtualization, NFS Storage, Zabbix Monitoring, Puppet, Vault, Grafana and more. Your work will be critical to the stability and performance of our infrastructure, ensuring that our services are always running efficiently.

Your Responsibilities:

• Design, implementation, and maintenance of infrastructure with a strong focus on services such as Puppet and monitoring systems like Zabbix, Prometheus, Grafana, ensuring high availability, disaster recovery, and optimal performance;
• Develop and support CI/CD automations and microservices, improving their interaction and efficiency within the department's area of responsibility;
• Design robust production systems and related toolsets, ensuring utmost uptime, and troubleshooting as needed;
• Improve services monitoring, implement proactive incident detection, and streamline reaction to incidents;
• Operation and continuous development of internal services, focusing on automation and seamless interaction between services and components;
• Regularly perform data backups, restoration, and conduct disaster recovery exercises;
• Document infrastructure configurations, processes, and procedures, prepare operational guidelines.

We expect you to have:

Required Qualifications & Skills:

• Deep knowledge of Linux and networking stack, with strong experience in systems engineering, particularly in Puppet and monitoring systems like Zabbix, Prometheus, Grafana;
• Strong scripting/programming skills in languages such as Python and Bash for automation purposes;
• Experience in supporting database services;
• Knowledge of best practices and approaches related to systems engineering and operations, including monitoring, storage, backup, security, and high availability;
• Proven ability to manage and maintain configuration management systems, ensuring efficient service delivery and infrastructure management.

Desired Qualification & Skills:

• Experience in the development and support of CI/CD automations and microservices;
• Familiarity with VMware Virtualization and storage systems;
• Solid troubleshooting skills in complex, distributed, and virtualized environments;
• Understanding of Site Reliability Engineering (SRE) practices;
• Quick learner with the ability to grasp complex systems rapidly and the eagerness to stay updated with the latest technological advancements;
• Excellent communication skills, with the ability to work effectively across different teams and with various stakeholders, serving as a point of escalation for complex issues.

What We Offer:
We aim to ensure you feel and give your best by offering:

• Competitive Salary
• Flexible schedule
• Remote, hybrid or office work
• Educational support
• Medical insurance (depending on the contract type and your location)
• Business trips (depending on your role).

About the Company

Gcore is an international cloud and edge leader in providing first-class web performance, content delivery, and security. Headquartered in Luxembourg, with offices around the world, the company provides its solutions to global leaders in numerous industries.

Millions of people worldwide use apps and play games based on our infrastructure and services: we are trusted by World of Tanks, Albion Online, Avast, Photon, Unity, Sandbox Interactive, and others.

Equal Opportunity Employer

We provide equal opportunity to all applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity, gender expression, national origin, disability, or any other legally protected characteristics.