Job description

Join the dynamic team at Patrique Mercier Recruitment JP as a Slovak Customer Advisor for the Car Industry, and seize the opportunity to relocate to the beautiful landscapes of Greece! This role offers a relocation package, ensuring a smooth transition as you embark on this exciting adventure. In this position, you will be the key point of contact for Slovak-speaking customers, providing specialized support related to the automotive sector. Your commitment to customer service and automotive knowledge will play a vital role in helping clients with their inquiries and enhancing their overall experience. Enjoy a vibrant work environment while indulging in the rich culture and charm of Greece. If you’re ready to make an impact in the car industry while exploring a new country, we invite you to apply!

Responsibilities

Act as the primary contact for Slovak-speaking customers seeking assistance with car-related inquiries, products, and services.
Deliver exceptional customer service by effectively addressing and resolving issues.
Collaborate closely with automotive specialists to provide accurate information and support to clients.
Maintain comprehensive records of customer interactions in the CRM system for follow-up and quality assurance.
Participate in team meetings to share insights and contribute to service improvement initiatives.
Stay updated on the latest automotive trends and product offerings to provide informed support.
Engage in continuous professional development to enhance product knowledge and customer service skills.

Requirements

Fluency in Slovak and English, both written and spoken.
A strong interest in the automotive industry and car maintenance.
Excellent communication and interpersonal skills, focused on customer satisfaction.
Previous experience in customer service, preferably in the automotive sector.
Ability to work collaboratively in a fast-paced environment.
Strong problem-solving skills to efficiently address customer inquiries.
Willingness to relocate to Greece and embrace new cultural experiences and challenges.

Benefits