Job description

Unlock a world of opportunity with Patrique Mercier Recruitment JP as we seek passionate Spanish-speaking customer service representatives for a major car brand! This is your chance to work in Greece, where you'll not only advance your career but also enjoy a fully paid relocation to a stunning Mediterranean destination. In this role, you will provide top-tier customer support to clients, addressing inquiries and ensuring a seamless experience with their automotive needs. Immerse yourself in a vibrant culture while working alongside a dedicated team committed to excellence in customer service. If you're excited about taking on this new challenge and living in one of the most beautiful countries in the world, we want to hear from you!

Responsibilities

Deliver exceptional customer service to Spanish-speaking clients through various channels including phone, email, and chat.
Resolve customer inquiries and issues in a timely and professional manner.
Understand and maintain product knowledge to offer accurate assistance regarding automotive services.
Document all customer interactions and feedback in the company's CRM system.
Work collaboratively with team members to enhance customer experience and service efficiency.
Participate in regular training sessions to develop skills and product knowledge.
Contribute suggestions for process improvements and service betterment.

Requirements

Fluent in Spanish, both written and spoken; proficiency in English is required.
Excellent communication and customer service skills.
Ability to thrive in a fast-paced environment while managing multiple inquiries.
Strong analytical and problem-solving abilities.
Previous experience in customer service or related field is preferred.
Proficient in using CRM systems and customer support technology.
A positive and adaptable attitude, ready to embrace a new cultural experience.

Benefits