Match score not available

Dutch Customer Service at a Major Webshop Work in Greece (Fully Paid Relocation)

Remote:

Full Remote

Contract:

Full time

Experience:

Entry-level / graduate

Work from:

Greece, Belgium

Offer summary

Qualifications:

Fluent in Dutch and proficient in English, Previous customer service experience preferred, Comfortable with CRM systems, Ability to multitask in fast-paced settings.

Key responsabilities:

Provide exceptional customer service via phone, email, and chat.
Address inquiries and resolve customer issues efficiently.
Understand company products and document interactions in CRM.
Collaborate on service best practices and participate in training.

Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/

2 - 10 Employees

See all jobs

Job description

Embark on an exciting new journey with Patrique Mercier Recruitment JP in sunny Greece! We are actively searching for dedicated Dutch-speaking customer service representatives to join our growing team. Enjoy fully paid relocation as you take the next step in your career while living in one of the world’s most beautiful destinations. In this role, you will be the voice of our clients, assisting them with inquiries related to our reputable automotive brands. If you are passionate about delivering top-notch customer service and eager to enjoy a Mediterranean lifestyle, we want you on our team!

Responsibilities

Provide exceptional customer service to Dutch-speaking clients through various communication channels including phone, email, and live chat.
Address inquiries and resolve issues efficiently to enhance customer satisfaction.
Maintain a strong understanding of company products and services to offer accurate information to clients.
Document all customer interactions clearly in the company’s CRM system.
Collaborate with team members to develop best practices for service delivery.
Participate in ongoing training and development activities to hone your skills.
Share feedback and suggestions for process improvements to further enhance the customer experience.

Requirements

Fluent in Dutch, both written and spoken; proficiency in English is a must.
Exceptional communication skills combined with a strong dedication to customer service.
Ability to multitask in a fast-paced environment while maintaining attention to detail.
Strong problem-solving skills and a proactive approach to customer inquiries.
Previous experience in customer service or a related field is preferred.
Comfortable using CRM systems and customer support technology.
A positive attitude, flexibility, and a willingness to embrace a new cultural experience.

Benefits