Job description

Embrace an extraordinary career opportunity with Patrique Mercier Recruitment JP and relocate to stunning Greece! We are searching for dedicated Danish-speaking customer service representatives to join our dynamic team. This role offers fully paid relocation, allowing you to immerse yourself in the vibrant culture and breathtaking beauty of Greece while providing exceptional customer support. In this position, you will assist customers with their queries and issues, ensuring they receive the highest level of service. If you have a strong passion for customer service and are eager to work in a supportive environment, this is your chance to build a fulfilling career while enjoying the Mediterranean lifestyle!

Responsibilities

Deliver outstanding customer support to Danish-speaking clients through various channels, including phone, email, and live chat.
Address customer inquiries and resolve issues efficiently to enhance their experience.
Maintain a thorough understanding of our product offerings to provide accurate information to clients.
Document all customer interactions in the CRM system to ensure comprehensive records.
Collaborate with team members to develop strategies for improving customer satisfaction.
Participate in regular training sessions to improve service skills and knowledge.
Provide feedback for process enhancements to optimize the customer service experience.

Requirements

Fluent in Danish, both written and spoken; proficiency in English is essential.
Excellent communication and interpersonal skills, with a strong focus on customer service.
Ability to thrive in a fast-paced environment and manage multiple priorities.
Strong analytical and problem-solving skills to address customer needs effectively.
Previous experience in customer service or related fields is preferred.
Familiarity with CRM systems and customer support tools.
A positive, adaptable attitude and a willingness to learn in a new cultural setting.

Benefits