Offer summary

Qualifications:

Experience as a solution architect, Background in coding (Java, C#, C++), Familiarity with Kubernetes or Helm, B2B pre-sales experience with databases, Understanding of stream processing architectures.

Key responsabilities:

Guide customers on app development using Hazelcast

Advise on best practices and architectures

Plan accounts and demonstrate product value

Create content like demos and guides

Collaborate with cross-functional teams on strategy

Job description

WHAT WE NEED

Sales Engineers (Solution Architects) are responsible for guiding customers to develop fast, reliable and scalable applications that take advantage of Hazelcast’s unified real-time data platform, incorporating our real-time stream processing engine, operationalized machine learning models and high-speed data store.

Our mission is to make customers successful on their use cases with Hazelcast, creating long-term value and impactful returns on investment. As the main point of contact during the pre-sales process, you will provide expert guidance, technical assistance and strategic counsel throughout their journey to becoming a customer. You will additionally work with them throughout their journey, partnering cross-functionally with Sales, Services, Product Management, Customer Support and Engineering, to ensure a clear path to ever-greater value realization and customer satisfaction.

WHAT YOU’LL DO

Collaborate with the customers’ architects, developers and executives to establish and grow high-value use cases, focusing on business and technical requirements
Advise customers on architectures, design patterns, strategies and best practices
Work with sellers to plan your accounts, learn your customers’ needs through discovery and workshops, and demonstrate value through product presentations and proofs of concept
Up-level technical concepts, design patterns and use cases into business benefits for our customers’ decision-makers and executives
Grow our capabilities by authoring new content, including demos, whitepapers, best-practices guides, presentations, reference architectures, helpful videos and how-tos
Work cross-functionally with our Product Management and Marketing teams to help refine, and present, our strategy and messaging

WHAT YOU HAVE

You ideally have strong credentials as a solution architect, which builds credibility with prospects and existing customers. You are an experienced Presales professional used to working on enterprise level sales processes.
You’ll have a coding background in Java (or similar languages such as C# or C++) with experience in Kubernetes or Helm
You’re experienced with clustered architectures, or stream processing and event-driven architectures and distributed computing systems
You have B2B pre-sales experience with databases, data streaming or stream-processing solutions
You’re curious, coachable, independent, resourceful and goal-driven
You’re a strong and empathetic listener who uses their discovery skills to fully understand your customer’s needs, and identify potential use cases of value
You guide the customer with a strong point of view, challenging ideas that are not in their interest

BENEFITS