Offer summary
Qualifications:
Fluent in Dutch and English, written and spoken, Excellent communication and customer service skills, Ability to multitask in a fast-paced environment, Strong problem-solving skills, Familiarity with CRM systems is advantageous.Key responsabilities:
- Provide excellent customer service via phone, email, and chat
- Answer customer inquiries regarding products, orders, and returns
- Resolve issues and complaints professionally and efficiently
- Document customer interactions accurately in the CRM system
- Participate in training to stay updated on product knowledge and services
