Emergency /After Hours Senior Consultant

Thompsons Travel is looking for an Emergency / After-Hours Senior Consultant, who has experience in client servicing and has outstanding customer service skills. Suitable candidates will service the after-hours facility.

Important Criteria:

• Are you able to manage your time, together with delivering expertise to travellers?
• Are you process driven?
• Respectful to clients, colleagues and suppliers as well
• Adhering to our company values.
• Able to work well under pressure.
• Able to resolve urgent matters and offer alternative solutions timeously.
• Are you able to work independently?
• Previous experience in after-hours is essential.

Requirements

The following requirements are needed to deliver a customer focussed result:

• Minimum 5 years in corporate travel environment
• Online proficiency and experience

• Working knowledge of Excel and other MS Office Applications - Outlook
• Proficiency in Amadeus, Quicktrav & Galileo
• Good geographical knowledge
• Sound knowledge of fares and rules for both domestic and international travel
• Ability to meet deadlines, targets, and attention to detail critical.
• Good communication skills and a team player.

Benefits

Salary: To be discussed during the interview process

Availability: Immediately