IT Business Relationship Manager, ANZ

Bold ideas bring transformative solutions.

At AECOM, we harness the power of technology to drive innovation and efficiency across the globe. Our IT services are designed to support and enhance our diverse projects, from smart infrastructure to sustainable urban development. By leveraging advanced solutions and deep industry expertise, we ensure seamless integration, robust security, and scalable systems that meet the complex needs of our clients.

We’re one global team – 47,000 strong – driven by a common purpose to deliver a better world.

This role will serve as the main liaison between AECOM’s Business and IT. As IT pivots toward new capabilities around Experience Design, Agile Product Development and Management, the RRM will be counted upon to leverage his / her knowledge on IT’s Strategy across the enterprise IT landscape to help our Business drive success and growth.

What will a day in this role look like:

• Establishing and nurturing relationships with key stakeholders, including business executives, department heads, and end-users. Work to understand the business's goals, challenges, and requirements, and effectively communicate these to the IT department.
• Ensures that IT initiatives, projects, and services are closely aligned with the business's strategic objectives and leverages their knowledge on IT’s strategic roadmap to advise / collaborate with business leaders for opportunities where IT can drive innovation, improve efficiency, and provide competitive advantage
• Helps to prioritize and manage the demand for IT services and solutions within the organization. You will work with business units to assess their technology needs, gather high level requirements, and provide guidance on potential solutions.
• Facilitate the decision-making process, evaluating the feasibility and business value of proposed IT projects.
• Engage in business analysis activities to identify opportunities for process improvement, automation, and innovation. Stay abreast of industry trends and emerging technologies that could benefit AECOM.
• Assess the potential impact of new IT initiatives on the Business and help in the development process of business cases to support investment decisions. Facilitate the decision-making process, evaluating the feasibility and business value of proposed IT projects.

In this pivotal role, you will collaborate with business leaders to ensure strategic initiatives deliver meaningful results and anticipate changes to keep us ahead of the curve.

The following qualifications and experience are highly desired, but if you don’t tick all the boxes you could still be a perfect fit for this role. Please apply, all applications will be considered.  

What are we looking for from you?

• Previous experience in roles where a deep understanding of both business and technology is required, this could include roles such as IT project management, product owner, solution architect, business analyst, consulting, or similar positions.
• Demonstrated ability to build and maintain relationships with stakeholders across different business lines and locations globally.
• Experience in stakeholder engagement, negotiation, and conflict resolution is beneficial.
• Experience working and leading teams across multiple global locations
• 10+ years in IT with a knack for leading transformative projects.
• 5+ years experience in business change management.
• Strong communication, leadership, and strategic thinking skills.
• BRMP® or CBRM® certification.

#Work180

AECOM acknowledges the Traditional Owners and Custodians of the lands on which we, our clients and our communities live and work around Australia. We pay our respects to their cultures and to their Elders — past, present, and emerging. We are committed to connecting to Country in our work through meaningful engagement with First Nations peoples and businesses.  Find out more about our Australian Reconciliation Action Plan here: https://aecom.com/au/our-vision-for-reconciliation/.

About AECOM

AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

Freedom to Grow in a World of Opportunity 

You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

All your information will be kept confidential according to EEO guidelines.