Freelance Telesales Specialist (Hourly Rate)

• Conduct outbound calls to prospective customers from a provided list or database to introduce and promote Nagwa services to potential customers with the goal of generating sales.
• Engage customers in conversation to understand their needs, preferences, and purchasing requirements.

• Provide accurate and detailed information about Nagwa services, benefits, pricing, and any promotional offers to identify new opportunities and to increase profit margins.

• Answer customer questions, address concerns or objections, and provide appropriate solutions or alternatives with a professional and prompt manner to ensure all inquiries are answered successfully.
• Utilize effective sales techniques, such as building rapport, highlighting product advantages, and overcoming objections, to persuade customers and close sales.
• Executing the full sales cycle to ensure the efficiency of our sales operations.
• Record and update customer information, interactions, and sales details in a CRM system or database accurately in a timely manner
• Follow up with customers to ensure their satisfaction, resolve any issues, and encourage repeat business.
• Maintain a high level of product knowledge to effectively communicate product features, benefits, and competitive advantages.
• Adhere to company policies, procedures, and sales scripts to ensure consistent messaging and branding.

Qualifications and Work Experience

• Bachelor’s degree in any field
• 1+ year of relevant experience
• Proficient in Arabic
• Proficient in English