Field Service Engineer

At Eos, we believe in great chemistry.  The combination of core elements into an amazing product and the mixture of skills into a unified team.  We seek the best talent  to just us in our mission to bring affordable, sustainable, clean energy to all. Come change the world with us.

The Field Service Engineer will lead the efforts to ensure Eos energy storage systems are installed, commissioned, and operating as designed both domestically and internationally. In addition, the Field Service Engineer provides customer support and training, and works closely with system integration and manufacturing engineering to improve operations and reliability of the system.

Responsibilities

• Provide on-site installation support.
• Create or revise system, customer-facing, and internal commissioning documentation.
• Execute and ensure commissioning procedures and test protocols related to DC system and battery management system are followed and documented during commissioning.
• Perform testing on DC system and battery management system.
• Provide support for testing of complete system including BMS interface with AC system.
• Evaluate battery performance, including testing, of fielded systems.
• Collecting information and participate in root cause analysis and implementation of corrective action for any failures of fielded systems or components.
• Document test results, check lists and potential issues raising from commissioning or trouble shooting of systems.
• Take lead on customer interfacing for new projects and warranty claims. Work closely with the Sales and Systems Engineering teams to ensure seamless transition from contract to close out.
• Support System Integration team, testing and proving circuitry and protection related to the operation of large DC systems.
• Improving and optimizing aggregation and safety hardware.
• Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Knowledge, Skills, and Abilities

• Ability to work independently, and proactively with minimal supervision.
• Ability to communicate challenges in a forthright and accurate manner.
• Solid Computer skills: Windows, Office, Programming (PLC, controls experience a plus).
• Awareness of electrical, crane, forklift, and construction work safety.
• Understanding of DC Electrical systems and controls.
• Exceptional communication skills: ability to lead by example and through influence.
• Ability to travel to and work at field installations up to 100% of working time.

Education and Experience

• Minimum of three (3) years’ experience in energy storage service and operations.
• Experience in applied problem-solving methodology. 
• Knowledge using data acquisition tools, data logging, metering, and electrical instrumentation. 
• Electrical safety training, NFPA70E or similar.
• Seven (7) years’ experience in energy storage service and operations preferred. 
• Medium Voltage/ Substation experience preferred.

Location

• CA
• TX