Job description

Our client is seeking a dedicated and tech-savvy Assoc Tech Support Analyst to join their dynamic team. This role is hybrid, with a preference for candidates near Oxnard, CA, but open to exceptional candidates from other locations.

As an Assoc Tech Support Analyst, you will be responsible for:

Communicating effectively with clients to diagnose and troubleshoot technical issues
Resolving IT issues in a timely and efficient manner
Providing clear, step-by-step instructions to end users
Installing and configuring hardware and software
Loading claims, pharmacy, and authorization files
Granting access to shared files for end users
Providing support for virtual desktops

The ideal candidate will have:

Proficiency in Microsoft Excel and Word
Familiarity with SQL query
Experience with EZ-CAP or any other EMR

The working hours for this role are from 7 AM to 4 PM. The interview process will be conducted via phone and MS Teams, with in-person interviews only as necessary. Please note that all candidates must pass a drug test and background check upon receiving an offer.

Our client is committed to fostering a diverse and inclusive workplace. We encourage applications from candidates of all backgrounds and experiences. Join our client's team and contribute to an environment that is driven by integrity, innovation, and growth.

Horizontal facilitates valuable and productive conversations between you and potential employers. We can assist you in growing your career by partnering you with employers that offer challenging assignments. For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $31 - $36 per hour. This is not a guarantee of compensation, as final offer amount may vary based on factors including but not limited to experience and geographic location.

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