Central Region Accounting Segment Manager

In short, a successful segment manager must do the following: know their clients, know their staff, and grow their revenue.

The segment manager supports their staff by making sure they have access to relevant resources and training, and provides consistent, constructive feedback in an effort to mentor and grow their staff's skill sets and knowledge base. They are also responsible for monitoring their staff's utilization, so that both the client and the staff member's hourly requirements are met, and output is of the highest Angela Adams Consulting standards.

Successful segment managers speak to clients regularly to assess our performance and foster a sense of partnership in achieving agency goals. They are quick to respond to client or prospective client inquiries, and are optimistic when facing any challenge. They work closely with other segment managers and their Regional Manager to ensure Angela Adams Consulting remains the premier provider for agency solutions.

Duties

• Oversee regional segment clients, perspective clients, and lost clients
• Partake in sales pipeline process by converting warm leads into secured sales
• Ensure contractual obligations to clients including time worked and deliverables are met
• Communicate regularly, proactively, and effectively with leadership, internal staff, prospects, and clients
• Manage, mentor, and train up-and-coming account managers and junior account managers
• Onboard new clients and delegate work to regional team members
• Identify additional client needs, and offer solution based services
• Be a thought leader and champion of service and staff alike
• Maintain strict client, company, and staff confidentiality
• Accurate timekeeping of both billable and non-billable work

Requirements:

• PC with high speed internet
• Minimum three years of insurance Accounting & AMS360 experience
• Ability to sit for extended periods of time
• Designated work area, free of distractions
• Microsoft Office experience
• Self-motivated
• Detail orientated