BSA - Bench, Level I, II

AGSI was incorporated in April 2016. We are committed to supporting the goals of Arch divisions through exceptional service delivery. We pride ourselves on maintaining flexibility and responsiveness to adapt to business unit and industry demands while focusing on sound project management. We are dedicated to growing and developing our employees as we build strong teams with strategic leadership.

The Business Systems Analyst II is responsible for collaborating with the digital product managers (DPM), business system owners, and users to capture the right business requests and accurately translating them to specifications that aid design, coding and testing of complex software and/or data warehouse applications within the organization. The incumbent performs a liaison function between the DPM, business users, software engineers and QA analysts for implementing software solutions in order to accurately realize business goals.

• Work with the business users and DPM to accurately capture all stakeholder requests and translate them into system specifications which typically include functional, non-functional, user interface, reports and external interface specifications.
• Work with software engineers to ensure that the engineering realization is in accordance with the business specification.
• Work with the testers to ensure that all software components are tested adequately and Participates in Quality Assurance testing as the IT workload requires.
• Provides guidance to stakeholders on devising effective and efficient approaches to achieve project and program objectives.
• Manages requirements risks by proactively tracking and communicating issues, and devising methods to mitigating them.
• Liaise with other project and program areas to coordinate interdependencies and resolve issues.
• Analyzes, maps and communicates current state and future state business processes.
• Supports business units in the resolution of in-depth user questions and issues.
• Maintains a working knowledge of new technology and business analysis standards & practices.
• Collaborates with IT management to define and develop documentation & business analysis artifact standards, guidelines, processes, and templates.
• With insurance experience is a must.
• In depth knowledge of business analysis processes, techniques, and work products.
• Understanding of experience with user experience design for web applications.
• Advanced knowledge and understanding of computer software development, computer terminology, and software applications.
• Experience in Agile software development processes
• Excellent analytical, problem solving and organizational skills.
• Excellent interpersonal and communication skills to effectively collaborate and convey information to business owners and software engineers and testers.
• Strong customer service skills to provide end user/business owner systems support on high level issues.
• Excellent understanding of how technology impacts the business
• Excellent team player with a proven background of individual contribution.
• Excellent interpersonal, documentation, communication, and presentation skills.
• Strong SQL skills to query SQL databases as well as data structures and data movement.
• Technical acumen to understanding of XML language and read code (Java/.NET, etc).
• Requirements gathering from the business users and well as developing system specifications for projects, enhancements and bug/issues.
• Develop technical requirement documents as well as technical specifications for the software engineering teams
• Excellent understanding of how technology impacts the business
• Experience in data integration and data quality projects

• Advanced knowledge of the theoretical and practical application of highly specialized software engineering best practices, methods & techniques.
• Extensive experience in developing software applications on the assigned technology platform.
• Extensive knowledge on source code change management and related tools.
• Knowledge and experience using agile software development principles, process and tools..
• Excellent analytical, problem solving and organizational skills.
• Excellent interpersonal, and written and oral communication skills.
• Strong customer service skills in order to provide end user/business owner systems support.
• Knowledge of production support processes such as incident and problem management techniques.
• Strong technical knowledge of Enterprise Data Warehouse, design and development of ETL packages, database design, operating systems and Information Management.
• Experience in working with distributed teams.
• Experience in managing distributed teams.
• Ability to work on multiple projects/tasks simultaneously to meet project deadlines.
• Proven team player.
• Knowledge of P&C / Specialty insurance is a big plus.