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Inbound Customer Service Representative

Remote: 
Full Remote
Contract: 
Experience: 
Junior (1-2 years)
Work from: 

Offer summary

Qualifications:

Excellent communication skills in English, spoken and written, Basic healthcare knowledge preferred.
iSTA Solutions logo
iSTA Solutions Large https://istasolutions.com/
1001 - 5000 Employees
See more iSTA Solutions offers

Job description

ISTA Solutions, an outsourcing/offshoring company, is in search of skilled and passionate Inbound Customer Service Representatives to join our team in South Africa. As a member of our team, you will have the opportunity to work with highly skilled professionals in the airline industry. We pride ourselves on providing excellent customer service and creating a positive experience for our clients and their passengers. If you are eager to contribute to our mission and deliver exceptional service, we want to hear from you!

Requirements

  • Excellent communication skills in English, both spoken and written. 
  • Healthcare Knowledge: Basic experience preferred but not required; comprehensive training provided. 
  • Customer Service Experience: 1-2 years preferred; inbound phone experience a plus. 
  • Attention to Detail: Accurate and detail oriented. 
  • Multitasking: Ability to handle multiple tasks efficiently. 
  • Computer Skills: Proficient with technology and data entry systems. 
  • Home Office: Quiet, distraction-free environment with reliable high-speed internet. 

Benefits

What can we offer you?

  • Competitive salary and benefits
  • Performance Appraisal
  • Work-life balance
  • A focus on growing your career path with us
  • We encourage you to follow your passions and learn new skills

Our commitment to you

  • Strong culture and values-driven leadership
  • We create opportunities for you to learn and grow at any stage of your career
  • Continuous learning and innovation
  • We foster an all-inclusive environment where everyone thrives

Required profile

Experience

Level of experience: Junior (1-2 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

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