Offer summary

Qualifications:

Bachelor's degree, Strong analytical and problem-solving skills, Fluency in English, Proficiency in Microsoft Excel and Word, Detail-oriented.

Key responsabilities:

Analyze and process insurance operations activities

Prepare accurate reports and documents

Interact with team and customers for deliverables

Communicate issues promptly for quick resolution

Assist in troubleshooting and process improvement

Arch Global Services offers competitive pay and a comprehensive benefits package. Additionally, Arch is committed to helping its associates create what’s next by providing access to a variety of programs supporting your professional development and a culture that encourages innovation, collaboration and professional growth. We seek talent that thinks innovatively, values collaboration and will go the extra mile to serve our customers and develop our company. Arch Global Services (Philippines) Inc. (AGSI) is a subsidiary company of Arch Capital Group Ltd. (ACGL). ACGL is a Bermuda-based company that provides insurance, reinsurance and mortgage insurance on a worldwide basis through its wholly owned subsidiaries. AGSI is a Philippine based company with headquarters in Manila and a satellite office in Cebu. AGSI provides support to subsidiaries of Arch Capital Group Ltd. in areas of Information Technology, Finance, Actuary, Claims processing, BPO services etc. WHAT CAN YOU EXPECT FROM OUR COMPANY? • A values driven culture where you are given the chance to build a career while doing something you love • A great chance to work with the industry's finest professionals. • Performance recognition and opportunities for training and development • Be a part of a growing company with a focus on customer support and excellence in execution

Job description

Company Description

AGSI was incorporated in April 2016. We are committed to supporting the goals of Arch divisions through exceptional service delivery. We pride ourselves on maintaining flexibility and responsiveness to adapt to business unit and industry demands while focusing on sound project management. We are dedicated to growing and developing our employees as we build strong teams with strategic leadership.

Job Description

The operations analyst is responsible for interpreting, analyzing, and processing various activities in support of property and casualty insurance operations. The candidate will need to perform activities with a high degree of accuracy and consistently meet service level requirements

Qualifications

Interpret data, analyze results and process transactions in various systems in support of the following areas:
- Submission Clearance
- Policy & Endorsement Issuance
- Other operations, as needed
Prepare and issue documents and reports accurately, as per specifications
Interact with team and customers as required to complete deliverables
Communicate issues or queries on a timely basis to ensure quick resolution
Assist with troubleshooting and improving processes, as needed

Technical Skills Proficiency Level Required (R) /Optional (O)

Microsoft Excel & Word 2 R

Microsoft Office Suite 2 R

Desired Skills/Experience

- Strong verbal/written communication with fluency in the English language
- Strong analytical and problem solving ability
- Detail and quality minded
- Collaborative and team-oriented with ability to execute within an international team
- Superior knowledge of Excel and Word
- Excellent communication and interpersonal skills
- Flexible with changing requirements and ability to learn new processes quickly