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Tech Junior

fully flexible
Remote: 
Full Remote
Contract: 
Experience: 
Junior (1-2 years)
Work from: 

Offer summary

Qualifications:

Computer literacy and workstation set up experience, Excellent communication and customer service skills.

Key responsabilities:

  • Install and support OS on Linux, OSX, Windows
  • Provide workstation support to all employees
  • Manage peripherals and vendor interactions
  • Use a ticketing system for technical issues
  • Assist in image quality control and day-to-day tasks
DNEG logo
DNEG Large http://www.dneg.com/
1001 - 5000 Employees
See more DNEG offers

Job description

Description
Position at DNEG

Location: Mumbai
 
Key Purpose of the Job:
 
Assisting the Technology Department in supporting the production staff.
 
We are always looking for bright, motivated, enthusiastic Tech Juniors who have a passion to work within VFX.
 
Needs to Do:
  • OS installation and support : Linux, OSX, Windows.
  • Workstation Support: directly supporting all employees in the facility, carrying-out workstation moves between rooms, floors and sites smoothly and efficiently.
  • Peripherals: Managing and fulfilling requests for peripherals such as monitors, keyboards, tablets and other workstation equipment. 
  • Storing, sourcing and delivering equipment to and from employees.
  • Dealing with vendors like Dell, HP, etc for part replacements.
  • Use a ticketing system to log/report technical problems.
  • Image Quality Control: Monitor calibrations, projector calibrations, maintaining viewing environments etc.
  • Misc: Assisting the Technology Department with their day-to-day tasks. 
  • Support GWS - Google Work Space(GMail, Google Docs, Google sheet, Google meet),  Zoom, Polycom, etc.
Needs to Have:
  • Excellent customer service skills
  • Excellent communication skills. English spoken and written. 
  • Computer literacy, knowledge of how to dismantle and set up a basic workstation 
  • A professional and friendly phone manner
Nice to Have:
  • Degree in Computers / IT.
  • Experience with creative applications such as Maya, Houdini or Nuke.
  • Experience working with Linux / Windows / OSX.
  • Experience working remotely over VPN, Anyware PCoIP, NoMachine. 

 


About Us
We are DNEG, one of the world’s leading visual effects and animation companies for the creation of award-winning feature film, television, and multiplatform content. We employ more than 9,000 people with worldwide offices and studios across North America (Los Angeles, Montréal, Toronto, Vancouver), Europe (London), Asia (Bangalore, Mohali, Chennai, Mumbai) and Australia (Sydney).

Required profile

Experience

Level of experience: Junior (1-2 years)
Industry :
Spoken language(s):
French
Check out the description to know which languages are mandatory.

Other Skills

  • Verbal Communication Skills
  • Customer Service

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