Job description

Functional overview

The Salesforce.com Administrator is responsible for the design and implementation of enhancements to our Salesforce instance, and will perform the daily tasks necessary for system maintenance.

Additional Information:

Temporary work from home arrangement due to pandemic
Night shift schedule (12am-9am)
HMO with dependents upon hire
Mobile and internet allowances

Duties and responsibilities

Daily administration and support of Salesforce including user setup, design and configuration of Custom Objects, Profiles and Roles, Workflow/Process Builder, Visual Flows, Custom Fields, Validation Rules, Page Layouts
Develop reports, dashboards, and processes to continuously monitor data quality and integrity in Salesforce
Responsible for evaluating new features, communicating value with business, implementing and partnering with the release manager to deploy into production;
Engage with the rest of the Business Technology and Operations teams to ensure long term health of our Salesforce.com platform
Help business operations scale via automation and other enhancements
Maintain and manage 3rd party applications
Develop a detailed understanding of CRM core application architecture, as well as integrated applications such as CPQ, Netsuite, DocuSign, and Marketo, FinancialForce
Provide support as needed for scheduled weekly releases
Troubleshoot and resolve user questions, errors, and issues in a timely manner

Minimum qualifications

Minimum 5 years in a SFDC Admin role configuring, deploying and supporting an Enterprise SFDC implementation
Ability to communicate effectively and cross functionally with both management and end users
Excellent time management skills and the ability to complete assignments in a timely manner
Qualified candidates will have demonstrated experience prioritizing and delivering against multiple project deadlines and milestones
Desire to work and thrive in a fast-paced environment
Process-oriented and strong attention to detail
Certified Salesforce.com Administrator (Advanced Admin, Platform App Builder, or Developer I a plus)
Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is a plus
Experience with SFDC.com Lightning Experience a plus
Experience working with any CI tool and/or Github a plus

Required profile