Job description

This is a remote position.

Would you like the challenge of joining an ambitious startup that needs your help with improving product experience and adoption?

Do you have an unrivalled curiosity, a thirst to learn and strive for improvement everyday?

Do you have expertise in scaling an online platform, marketplace or software?

If so, ComfyWorkers could give you the new challenge that you’re looking for! Product fit is often the holy grail of any software company - for us it is no different. As we change how workforce accommodation is booked, we are looking for a high performing individual to help us grow and to grow with us. The role requires you to take ownership of the product roadmap, user journey, testing plan and optimisation of the user experience. You’d join a committed group of collaborative team players, where we thrive in helping businesses find the best accommodation for their teams.

You’ll need to have proven experience in product management, user journey testing and scaling user adoption. Plus, demonstrate strong performance as an individual accountable for results, and within a team. You'll be responsible for the build of product experiences, from strategy and planning, through to execution, all to enable business growth. Excellent organisation skills, along with strong decision marketing based on research, insights, quantitative and AB testing should be core competencies. Plus, the desire to make a positive difference, and a get-up-and-go attitude should all be things you display daily.

Skills

Exceptional communication skills both verbal and written - confidence and effective phone communication is essential
Be highly organised in managing a range of different tasks at once
Collaborative in approach, including with development and marketing teams
Be digitally strong and comfortable with using a range of online software tools/platforms
Deep knowledge of the user journey best practices across multiple devices.
Strong user experience sensibilities and familiarity with platform UI best practices.
Strong use of analytics, user research, and business cases to drive decisions and improve products.
Ability to operate under tight deadlines while maintaining multiple projects.
Experienced in planning work for assigned work streams.

Responsibilities

Map, test and optimise user journey and experiences
Product management including roadmap creation and execution including prioritisation of features and testing
Carrying out customer research, insights, quantitative and AB testing methodologies
Conduct basic research, interviews, and usability testing to understand customer needs and how to meet them elegantly and effectively meet them
Integrate user research, market analysis, and customer feedback into product requirements to ensure products satisfy customer needs, as well as wants
Define methods and metrics for identifying success and failure while ensuring the team is clear on their objectives
Collaborate with marketing to adapt landing pages and messaging for specific audiences
Gain in-depth knowledge of our digital ecosystem
Build both back-end and customer-facing solutions to solve problems

Comfy Workers makes complex business accommodation effortlessly simple by frictionlessly matching properties and prices. In disrupting the traditional business accommodation market, we want team members to be excited by both the opportunities and the challenges this presents.

Requirements

4+ years results in a product management role is required.

2+ years of experience in software, marketplaces and travel would be highly beneficial.

The role is primarily Monday to Friday during office hours, however, there is flexibility within this. The role is primarily remote, however, it would be highly desirable to spend a minimum of 2 days per month in our office in Bedford, UK (if feasible).

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