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Medical Scribe

Remote: 
Full Remote
Work from: 
United States

Offer summary

Qualifications:

Associate's degree minimum required, Proficiency in MS Office products, Salesforce preferred.

Key responsabilities:

  • Review and transfer patient data accurately
  • Maintain patient charts completeness
  • Support admissions team with administrative tasks
  • Follow compliance standards and perform chart audits
  • Assist with data migration and reconciliation
Charlie Health logo
Charlie Health Health Care SME https://www.charliehealth.com/
201 - 500 Employees
About Charlie Health
Charlie Health provides virtual high-acuity mental healthcare for teens and young adults (11-30). Our virtual Intensive Outpatient Program (IOP) combines supported groups, individual therapy, and family therapy into evidence-based, comprehensive, and personalized treatment plans.
See more Charlie Health offers

Job description

Why Charlie Health?

Young people across the nation are grappling with a mental health crisis characterized by escalating rates of depression, anxiety, trauma, substance use disorders, and suicide. Individuals who seek support are met by geographical and financial barriers, driving increased urgency for a new approach to behavioral health treatment.

At Charlie Health, our mission is to connect the world to life-saving mental health treatment. Our treatment programs combine curated peer groups, individual therapy, and family therapy into personalized, evidence-based treatment plans to provide long-term healing from home. By prioritizing connections among young people with shared mental health experiences and goals, Charlie Health fosters sustainable healing and achieves industry-leading clinical outcomes, with over 90% of our clients seeing improvement in their most severe mental health symptoms.

Every member of the Charlie Health team is fueled by an unwavering passion for our mission. If you share this commitment, we invite you to join us in making a tangible impact on the mental health landscape.

About the Role

We are a startup with a big vision and your role will be essential to our success. Charlie Health is looking for a dynamic individual to support our admissions team with data migration and reconciliation. This candidate will play a critical role in maintaining the efficiency of our admissions team to deliver the best possible care to our clients. 

Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to increase access to mental health care that will impact millions of lives in a profound way.

Responsibilities
  • Reviews patient data in Salesforce for completion and transfers to various client/clinical systems such as electronic medical records and Charlie Health’s product.
  • Ensures the transfer of information is completed accurately and in a timely manner. 
  • Ensures patient charts are complete in all systems and reconciles for missing information. 
  • Maintains patient data for accuracy on ongoing basis and provides data to outside departments as needed. 
  • Completes chart audits to ensure data accuracy as needed. 
  • Support our admissions team with administrative work post-assessment completion including client follow-up communication
  • Send confirmation text messages to clients and guardians for upcoming appointments. 
  • Understands and adheres to Charlie Health’s compliance standards as they appear in the Compliance Policy, Code of Conduct and Conflict of Interest Policy. 
  • Performs other related duties as assigned. 
Requirements
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
  • Education and/or Experience Qualifications:
    • Minimum of Associate's degree required
    • Able to efficiently and effectively handle multiple and shifting priorities
    • Strong working knowledge of MS Office products including Excel, Outlook, Word and PowerPoint.
    • Experience with Salesforce, Googlesheets and Alleva preferred.
  • 1099 role
Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

Additional Information

Note: We are not currently considering applicants in CA, CO, NY, and WA for this position. #LI-REMOTE

Our Values
  • Connection
    • Care deeply
      • We care personally about every single person in the Charlie Health ecosystem: our clients, providers, and team members alike.
    • Inspire hope
      • We inspire hope with every interaction, reminding our clients that we truly and unconditionally believe in them.
  • Congruence
    • Stay curious
      • We ask “why” five times before we’re satisfied with the answer. We don’t stick to the status quo; we challenge our assumptions and remain humble.
    • Heed the evidence
      • Above all, we’re results-oriented. When we find data that calls our original plan into question, we modify or pivot.
  • Commitment
    • Act with urgency
      • We work as swiftly as possible. The mental health crisis is relentless, and so are we.
    • Don’t give up
      • Our clients don’t give up and neither do we. Persistence is our superpower.

 

Please do not call our public clinical admissions line in regard to this or any other job posting.

Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.

Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.

At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.

Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.

Required profile

Experience

Industry :
Health Care
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Data MigrationCompliance RequirementsAlluxioSalesforceData AuditingAccount Reconciliation

Other Skills

  • Motivational Skills
  • Detail Oriented
  • Verbal Communication Skills
  • Adaptability
  • Administrative Functions
  • Microsoft Office
  • Google Sheets
  • Empathy
Are you interested?

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