Job description

Our client is a Higher Education Technology company with over 8 years of experience in helping higher education institutions globally better engage their students, improve their campuses' student life experience, and ensure that they ultimately provide success for their students. They are a team deeply committed to improving student success and college graduation rates worldwide by crafting digital experiences that build community and increase student engagement. They work with over 300 higher education institutions globally; they have a diverse and world-class team poised for their next phase of rapid growth.

Their technology tools help institutions efficiently dispense cross-platform notifications to students while gaining insights into student behaviour that helps administrators measure trends that may impact student retention.

They are looking to grow their Account Executive team by hiring experienced Account Executives to further their efforts in partnering with organizations in the higher education sector.

THE ROLE

The Account Executive will be responsible for generating new customer relationships in the higher education institutions in North America. The ideal candidate will have domain expertise and the ability to foster new relationships with the key front line, director level and executive stakeholders in higher education.

As a member of the team, the Account Executive will play a vital role by being the first point of contact for industry-leading organizations. The successful candidate will have a client solution-focused approach, has the capability to develop a deep understanding of prospective accounts and their school, enrollment and financial objectives, and has the tenacity to continually develop new accounts and new business.

The Account Executive will ideally possess more than 4+ years of sales, account executive, or business development in roles working with the higher education technology industry. The successful candidate will have a proven record of success prospecting, identifying new client opportunities, solving prospect challenges, securing new accounts and exceeding sales quotas. Established relationships with enrollment management, financial aid, VPSAs and other higher education executives is considered a major asset.

QUALIFICATIONS

Positive attitude and an eagerness to overcome obstacles and succeed
Experience in new account acquisition, senior sales, or business development in SaaS organization
Understanding of the US higher education industry
Technology fluency and comfort diving into technology issues with prospects
Demonstrable success in building pipelines, and converting new accounts, and achieving quota
Successful experience prospecting via phone, and email
Ability to run strong discovery meetings with multiple influencers and decision makers
Proven ability to collaborate with multidisciplinary teams
Competency in problem-solving, customer/partner relationships, health & technology expertise, and strategic Insight
Extremely adept in managing complex enterprise-wide sales and employing a creative, solution-based mindset
University degree and MBA are considered assets

RESPONSIBILITIES AND KEY ATTRIBUTES

Serve as the main driver for prospecting, selling and closing new client relationships
Ability to manage all aspects of the sales process from early discovery, proposal, closing and negotiation
Confidence and comfort with cold calling and prospecting as a part of daily/weekly work
Build a repeatable and methodically driven sales process that provides full visibility to the sales pipeline activities (via a CRM dashboard)
Driving weekly outbound sales activities by developing new business strategies and ensuring appropriate sales plans are in place and executed
Share industry knowledge and customer discovery insights to the team to establish long-term client objectives, strategies, and operating plans
Strong written and verbal communication skills