Offer summary

Qualifications:

Bachelor's Degree or above in Marketing/Business Management or related field, 5-7 years of experience in corporate sales (B2B) or project management, Knowledge of Event Technology, Fluent in written and spoken English.

Key responsabilities:

Account Servicing: respond to enquiries, provide quotes, maintain customer contacts

Extend revenue from existing clients, establish long-term support contracts

Project and Product Management: define project scope, Manage customer interactions and feedback, Improve marketing materials

Collaborate with partners for improved service delivery and strategic growth

Job description

About Globibo

Globibo is a comprehensive Conference Technology Company as well as an International Language Service & Training Provider. We are the largest Integrated Event Technology Provider in South East Asia and benchmark for quality interpretation and translation based on international standards. As the partner of all major Embassies, Organizations and International Companies, we focus on the customization of our services to specific needs. We are pioneers in research-driven learning methods and innovative learning aids. For more information please visit www.globibo.com.

Your Impact

You will play a huge role in assisting the development of Globibo's presence in Malaysia from the ground up by driving new businesses & building a pool of clientele. You shall focus your attention on extending our sales outreach with regards to our services (translation, interpretation & training) to new organizations, industries & segments.

Job Description

Account Servicing (50%)

Respond to enquiries, provide quotations / proposals
Follow up on converting and extending quotations
Keeping contact health for VIPs in green (+5 contacts monthly)
Regularly reach out to all contacts in Account to keep mindshare
Effectively increase revenue from existing clients
Establish long-term support contracts
Leverage existing contacts to identify new Leads in the account
Company introduction to new Leads

50% Project & Product Management

Determine & document project scope with Customers
Manage Customer Interaction and Change Management
Follow up on Customer / Student Feedback
Identify and contract required partners for service delivery
Manage projects/events at location
Develop, Customize and/or Improve marketing material for platforms and services
Identify Partner for strategic / scalable growth
Follow up with product development team on product improvements

Reporting Line: Director Sales or Operation

Salary Range: 4000 MYR - 6000 MYR

MUST have Malaysian citizenship or PR

Job Type: Remote (Note: We have co-working space in Menera Maxis)

Required Candidate profile

Bachelor's Degree or above in Marketing/ Business Management, or a related field
5-7 years of experience in corporate sales (B2B) or project management
MUST have knowledge in Event Technology
Great communication skills, Fluent English required (written and speaking) to communicate with global clients
Ability to identify and address the specific needs of each individual customer
Highly motivated & Independent Individual with an eye for detail & analytical skills
Prior experience in communicating with senior managers
Result- orientation; high focus on driving (business) results and KPIs
Self-motivated individual work enjoys working independently
Passionate about language learning or event technology services

Perks and Benefits