Middleware System Administrator II

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

• Plan, coordinate and execute patch management activities for servers and workstations.

• Analyze patch requirements and assess impact on the environment, including application testing and compatibility.

• Prioritize patch deployment based on risk and severity of vulnerabilities.

• Maintain accurate records of patch levels for all devices, ensuring compliance with company policies and regulatory requirements.

• Monitor the effectiveness of patch management processes and recommend improvements where necessary.

• Collaborate with other IT teams to troubleshoot issues related to patch deployment.

• Stay current with industry trends and best practices related to patch management and system security.

• Create and maintain accurate records in enterprise ticketing system

Minimum Qualifications

• Bachelor’s degree in Computer Science, MIS or similar field, and/or equivalent work experience

• Minimum of 5 years of experience in IT infrastructure and patch management.

• Strong analytical, problem-solving skills, attention to details and the ability to work independently.

• Knowledge of operating systems, such as Windows and Linux.

• Familiarity with patch management tools, such as Bigfix, WSUS, SCCM, and others.

• Understanding of system security principles and best practices.

• Excellent communication and collaboration skills.

• Experienced working in an ITIL driven organization

• Proficient in using Microsoft Office, Excel or Google Sheets

• Familiar with ticketing system - ServiceNow experience is a plus

• People skills

• Willing to learn and adapt

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.